Xerox Phaser 3610 Service Manual

Image Quality
Phaser 3610, WorkCentre 3615 Service Manual 3-15
6
The Toner Cartridge may be low or need to be
replaced. Confirm the amount of toner left in
each Toner Cartridge.
• Check the toner level in the Status Monitor
window.
• Replace the Toner Cartridge as necessary.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 7.
7
Check the Toner Type.
Is the XEROX Toner seated?
Go to step 8.
Replace the toner with
XEROX toner.
8
Remove (REP 3.4 Transfer Roller Assembly).
Are the Plate Spring BTR on the HVPS dirty or
deformed?
Clean up the Plate
Spring BTR or replace
(REP 5.7 HVPS (3610) /
REP 5.8 HVPS (3615)),
then go to step 9.
Go to step 9.
9
Reseat (REP 3.4 Transfer Roller Assembly).
Is the image printed correctly?
Troubleshooting
complete.
Go to step 10.
10
Replace (REP 3.4 Transfer Roller Assembly).
Is the image printed correctly?
Troubleshooting
complete.
Go to step 11.
11
Remove the Drum Cartridge.
Are the Spring BCR and Spring DB on the HVPS
dirty or deformed?
Clean up the Spring
BCR and Spring DB or
replace (REP 5.7 HVPS
(3610) / REP 5.8 HVPS
(3615)), then go to
step 12.
Go to step 12.
12
Reseat the Drum Cartridge.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 13.
13
Are there any foreign substance between the
ROS Assembly and Drum Cartridge?
Remove the foreign
substances, then go to
step 14.
Go to step 14.
14
Execute the Diag Digital Output [093-001] to
check the rotation of the Dispense Motor.
Is it working properly?
Go to step 15.
Replace (
REP 5.6
MCU PWB
), then go
to step 15.
15 Is the image printed correctly?
Troubleshooting
complete.
Go to step 16.
16
Is the Drum Cartridge installed properly, with no
foreign substances at the contact point between
the ATC Sensor in the Drum Cartridge and the
Xerographic Connector Assembly?
Go to Step 17.
Reinstall the Drum Car-
tridge, then go to step
17.
17
Is the connection terminal of the ATC Sensor part
in the Drum Cartridge damaged?
Replace the Drum Car-
tridge, then go to step
18.
Go to Step 18.
Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No

Xerox Phaser 3610 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Maximum duty cycle	110000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Network ready	Yes
Security algorithms	EAP, EAP-TLS, EAP-TTLS, WPA-PSK, WPA2-PSK
Mobile printing technologies	Apple AirPrint
Internal memory	512 MB
Processor frequency	400 MHz
Maximum internal memory	1024 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet
Optional connectivity	Wireless LAN
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (standby)	52 W
Power consumption (printing)	686 W
Power consumption (PowerSave)	2 W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	15 - 28 °C
Operating relative humidity (H-H)	20 - 70 %
Product color	Blue, White

Weight and Dimensions

Depth	426 mm
Width	393 mm
Height	315 mm
Weight	13000 g