Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-341
4. Check Machine Settings
1. IP Addresses are addresses that are managed in the whole system. Consult with the Network
Administrator thoroughly before perform setting.
2. Depending on the network environment, set the sub net mask and gateway settings only if
necessary. Consult with the Network Administrator to set necessary settings.
3. If a memory becomes insufficient when Enabled is set for the port status, the port status may be
automatically reset to Disabled. In this case, set Disabled for unused ports or change the memory
allocated capacity.
4. Depending on the usage environment, set the receiving buffer capacity SMB (Spool) size. When
the receiving buffer capacity SMB (Spool) size is smaller than the sent data, it may not be able to
be received.
5. Check Computer Settings
1. IP Addresses are addresses that are managed in the whole system. Consult with the Network
Administrator thoroughly before perform setting.
2. To perform network settings (such as IP Address), etc. on the host used under NIS (Network
Information Service) management, consult with the NIS Administrator.
6. Check at Power OFF
Before turning the machine OFF, take note of the following:
1. When Memory is set for SMB (Spool)
All the print data including the data being printed that have been spooled in the machine memory
will be deleted.
When the power is turned ON again, no print data remains. However, if the power is turned OFF
immediately after the print instruction, the print data may be stored on the computer.
In this case, even if a new print instruction is issued after the power is turned ON, the stored print
data will be printed first.
2. When Hard Disk is set for SMB (Spool)
All the print data including the data being printed that have been spooled in the machine hard
disk will be saved.
When the power is turned ON again and a new print instruction is issued, the stored print data will
be printed first.
3. When No Spooling is set for SMB (Spool)
All the print data including the data being printed that have been spooled in the machine
receiving buffer will be deleted. When the power is turned ON again, no print data remains.
However, if the power is turned OFF immediately after the print instruction, the print data may be
stored on the computer.
In this case, even if a new print instruction is issued after the power is turned ON, the stored print
data will be printed first.
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