Ricoh MP C3004 - Display Error; No Paper in Tray 1 Is Displayed Even When the Paper Is in

• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Checking paper jam, or paper status
Check if there is no double feeding. Fan the paper.
Check if the paper is curled too much.
If the paper is curled too much, switch
on the anti-condensation heater for
paper tray.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Use a supported paper type.
Check if the paper thickness and size are detected correctly.
Set the paper thickness and size to the
correct value.
Display Error
"No paper in Tray 1" is displayed even when the paper is in
Target Part/SP No.:Paper End Sensor (1st Feed Tray) / SP5-803-015 (Tray 1: Paper End
Detection)
Cause verification Problem Judgement
Execute an INPUT check when there is no paper at the
position of the referenced sensor.
1: Paper detected
Execute an INPUT check when there is paper at the position
of the referenced sensor.
0: Paper not detected
Solution:
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
6. Troubleshooting
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