Ricoh MP C3004 User Manual

Capturing the Device Logs
Overview
With this feature, you can save device logs that are stored in the machine (HDD or operation panel) on
an SD card. It allows the Customer Engineer to save and retrieve error information for analysis.
The Capturing Log feature saves device logs for the following four.
• Controller device log including operation log
• Engine device log
• FCU device log
• Operation panel log
• In older models, a technician enabled the logging tool after a problem occurred. After that, when
the problem had been reproduced, the technician was able to retrieve the device log.
• However, this new feature saves the device logs at the time that problems occur. Then you can
copy the logs to an SD card.
• You can retrieve the device logs using a SD card without a network.
• Analysis of the device log is effective for problems caused by the software. Analysis of the device
log is not valid for the selection of defective parts or problems caused by hardware.
• Make sure to shut down and reboot the machine once before retrieving the Debug Logs.
Otherwise, the latest settings may not be collected when the debug logs are retrieved.
Types of device logs that can be saved
Type Storage Timing Destination (maximum storage
capacity)
Controller device log
including operation
log
• Saved at all times HDD (4 GB) or SD card connected to
the service slot.
When the data gets over 4.0 GB, the
older data is deleted.
Engine device log • When an engine SC occurs
• When paper feeding/output
stop because of a jam
• When the machine doors are
opened during normal
operation
HDD or SD card connected to the
service slot (Up to 300 times)
5. System Maintenance
808

Ricoh MP C3004 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Warm-up time (from sleep mode)	1 s
Time to first page (black, normal)	4.6 s
Time to first page (color, normal)	7.1 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Copy speed (black, normal quality, A4)	30 cpm
Scan to	E-mail, FTP, Memory Card, SMB, TWAIN, USB
Scan drivers	TWAIN
Scanner type	-
Maximum scan area	297 x 432 mm
Scan speed (black)	81 ppm
Image formats supported	TIF, JPEG XR
Document formats supported	PDF
Control type	Touch
Product color	Black, Grey
Display diagonal	10.1 \
Market positioning	Business
Internal memory	2048 MB
Processor family	Intel Atom®
Processor frequency	1330 MHz
Compatible memory cards	SD
Maximum internal memory	4092 MB
Internal storage capacity	250 GB
Paper input type	Paper tray
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	2200 sheets
Total number of input trays	2
Maximum number of input trays	4
Auto document feeder (ADF) input capacity	220 sheets
Custom media width	90 - 320 mm
Custom media length	148 - 1260 mm
Duplex media weight	52 - 256 g/m²
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Letterhead, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 300 g/m²
ISO A-series sizes (A0...A9)	A3, A4, A5
Duplex media weight (imperial)	14 - 142 lbs
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 166 lbs
Auto Document Feeder (ADF) media weight	40 - 128 g/m²
Auto Document Feeder (ADF) media weight (imperial)	11 - 34 lbs
Maximum duty cycle	- pages per month
Recommended duty cycle	0 - 20000 pages per month
Page description languages	PDF, PCL 5c, PCL 6
AC input voltage	120 - 127 V
AC input frequency	60 Hz
Power consumption (sleep)	0.83 W
Power consumption (average operating)	1.584 W
Energy Star Typical Electricity Consumption (TEC)	1.2 kWh/week
Sustainability certificates	ENERGY STAR
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	3
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	802.1x RADIUS, SNMPv3
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols (IPv4)	TCP/IP
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows RT 8.1, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
Faxing	Color faxing
Fax memory	320 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	2 sec/page
Fax speed dialing (max numbers)	2000

Weight and Dimensions

Depth	738 mm
Width	668 mm
Height	1206 mm
Weight	101000 g