Service Call 501-584
SC500 (Engine: Paper transport 1: Paper Feed, Duplex, Transport)
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC501-01 B 1st Tray Lift Error (Main Machine)
The 1st tray lift motor error detection count reaches 3 times.
(Up to 2 times, reset instruction is displayed)
• 1st tray limit sensor connector missing, malfunction, dirt
• 1st tray lift motor connector missing, disconnection, malfunction.
• Foreign object, such as paper scrap, is caught between the paper
feed tray and the tray lift motor.
• Paper set incorrectly
• Reload the paper.
• Remove the foreign object.
1st tray limit sensor, 1st tray lift motor
• Check the harness.
• Reset the connector.
• Replace
1st paper feed unit, 1st tray
• Replace
Paper transport IOB
• Replace
SC501-02 B 1st Tray Descent Error (Main Frame)
The 1st tray descent motor error detection count reaches 5.
(Up to 4, reset instruction is displayed.)
Service Call 501-584
893
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