Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Use supported paper types.
Check if the paper thickness and size are detected
correctly.
Set the paper thickness and size to the
correct value.
Check if the paper being used produces a lot of paper
dust.
Change the paper type (if possible).
Check if the paper feed tray is not stained with paper
dust.
Clean the paper feed tray.
Check if the paper roller is not stained with paper dust. Clean the pick-up roller, feed roller, and
friction roller for 1st feed tray.
Tray 2 No Feeding: Late Jam : Cause Code 004
Target Part/SP No.:Limit Sensor (2nd Feed Tray) / SP5-803-018 (Tray 2: Upper Limit Sensor)
Cause verification Problem Judgement
Execute an INPUT check when there is no paper at the position of
the referenced sensor.
1: limit
Execute an INPUT check when there is paper at the position of the
referenced sensor.
0: Not limit
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.:Paper End Sensor (2nd Feed Tray) / SP5-803-019 (Tray 2: Paper End
Detection)
Cause verification Problem Judgement
Execute an INPUT check when there is no paper at the position of
the referenced sensor.
1: Paper detected
Execute an INPUT check when there is paper at the position of the
referenced sensor.
0: Paper not detected
6. Troubleshooting
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