Security of the Operation Log
The following operation logs related to security are not saved.
• User ID
• Password
• IP address
• Telephone number
• Encryption key
• Transition to SP mode
Retrieving the Device Logs via Operation Panel
• Retrieve device logs to identify the date of occurrence of the problems and to find details of the
problems
• e.g.: At around 8:00 am on March 10, an engine stall occurred. The operation panel does not
respond. Turn the main power supply off / on.
• Analysis of the device log is effective for problems caused by the software. Analysis of the device
log is not valid for the selection of defective parts or problems caused by hardware.
Procedure for Retrieving the Device Log with SD Card
1. Insert the SD card into the slot on the side of the operation panel or the service slot.
• It is recommended to use the SD card (2 GBs* or 8 GBs**) provided as a service part. This is
because the log data can be acquired much faster than when using commercially available
SD cards.
• Format the SD card by using SD Formatter from Panasonic before copying the logs: https://
www.sdcard.org/downloads/formatter_3/ (free software)
• Insert the SD card into the machine's service slot instead of the SD slot on the side of the
operation panel.
* The part number of the SD card with 2 GBs that is registered as a service part is "B6455030".
** The part number of the SD card with 8 GBs that is registered as a service part is "B6455040".
2. Turn ON the main power.
3. Enter SP mode.
5. System Maintenance
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