SC No. Type Error Name/Error Condition/Major Cause/Solution
• Motor defective
• Connector disconnected
• Harness broken
• IOB defective
• Encoder defective
• Replace the motor.
• Reset the connector.
• Replace the harness.
• Replace the Paper Transport IOB.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC521-01 C Duplex Entrance Motor: Lock
SC521-02 C Duplex By-pass Motor: Lock
During motor ON, after checking the motor error notification registers
(err_velo and err_posi) for 500msec, the error state of either register was
detected at least 5 times.
• Motor defective
• Connector disconnected
• Harness broken
• IOB defective
• Encoder defective
• Replace the motor.
• Reset the connector.
• Replace the harness.
• Replace the Paper Transport IOB.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC522-00 C Paper Exit Motor: Lock
Service Call 501-584
913
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