No. Type Error Name/Error Condition/Major Cause/Solution
SC878-03 D TCSD error
An error occurred in the TPM software stack.
• TPM, TPM software cannot start
• A file required by TPM is missing
Replace the controller board.
No. Type Error Name/Error Condition/Major Cause/Solution
SC880-00 D MLB error
Reply to MLB access was not returned within a specified time.
MLB defective
• Replace the MLB.
• Remove the MLB.
No. Type Error Name/Error Condition/Major Cause/Solution
SC881-01 D Management area error
• A problem was detected in the software
• This error may even occur is an IC card option is not installed.
• This is caused by accumulation of abnormal authentication information in
the software. (User operation will not directly cause it.)
• At login
Example: When a job is sent to the printer/when logged on from the
operation panel/when logged on from a Web browser
Turn the main power OFF/ON.
6. Troubleshooting
1044
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