SC No. Type Error Name/Error Condition/Major Cause/Solution
• Electrical noise
• EEPROM not connected fully
• EEPROM not installed
• EEPROM damaged
• BCU damaged
1. Turn the main power OFF/ON.
2. Reconnect the EEPROM.
3. Replace the EEPROM.
4. Replace the BCU.
No. Type Error Name/Error Condition/Major Cause/Solution
681-** D Toner bottle: ID Chip Communication error
When error notification was received during communication with the tag
and operation is not resumed after N*1 retries.
*1 See the detailed table below.
• Corrupted ID data
• Disconnected ID chip
• No ID chip
• Noise
SC620-Service Call 620-689
955
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