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UCM6510 IP PBX User Manual
Version 1.0.20.31
SugarCRM ................................................................................................................................... 394
vTigerCRM ................................................................................................................................... 395
ZohoCRM .................................................................................................................................... 397
Salesforce CRM ........................................................................................................................... 399
ACT! CRM ................................................................................................................................... 400
PMS INTEGRATION ................................................................................. 402
HMobile PMS Connector .............................................................................................................. 402
HSC PMS .................................................................................................................................... 403
Mitel PMS .................................................................................................................................... 404
PMS API ...................................................................................................................................... 405
Connecting to PMS ...................................................................................................................... 406
PMS Features .............................................................................................................................. 407
Room Status.......................................................................................................................... 407
Wake Up Service ................................................................................................................... 408
Mini Bar ................................................................................................................................. 409
WAKEUP SERVICE .................................................................................. 412
Wakeup Service using Admin Login .............................................................................................. 412
Wakeup Service from User Portal ................................................................................................. 413
Wakeup Service using Feature Code ............................................................................................ 414
ANNOUNCEMENTS CENTER ................................................................. 415
Announcements Center Setting .................................................................................................... 415
Group Setting ............................................................................................................................... 415
QUEUEMETRICS INTEGRATION............................................................ 418
API Configuration Parameters ...................................................................................................... 418
STATUS AND REPORTING ..................................................................... 420
PBX Status .................................................................................................................................. 420
Trunks ................................................................................................................................... 420
Extensions ............................................................................................................................. 422
Interfaces Status.................................................................................................................... 423
System Status .............................................................................................................................. 425
General ................................................................................................................................. 425
Network ................................................................................................................................. 426
Storage Usage ...................................................................................................................... 426
Resource Usage .................................................................................................................... 427
System Events ............................................................................................................................. 428
Alert Events List..................................................................................................................... 428
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