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UCM6510 IP PBX User Manual
Version 1.0.20.31
HIGH AVAILABILITY
The UCM6510 can interact with the HA100, a module designed to provide high availability failover
functionality. This connection offers a breakthrough turnkey solution for converged voice, video, data, fax,
security surveillance, and mobility applications out of the box without any extra license fees or recurring
costs.
Deployment Methods
In a setup with an HA100 device and two UCM6510, if hardware issues are detected within the primary
UCM, services provided by the primary UCM will switch over to the secondary UCM, minimizing the amount
of service downtime.
There are two recommended methods for creating an HA setup:
Method 1: Backup and restore a configuration from UCM A
1. Upgrade UCM A to at least firmware version 1.0.15.16.
2. Create a full backup of UCM A.
3. Upgrade UCM B to at least firmware version 1.0.15.16.
4. Restore the backup from UCM A to UCM B. UCM B should now have the same configuration and
firmware as UCM A.
5. Follow the installation instructions from the HA100 Quick Installation Guide to ensure that UCM A,
UCM B, and the HA device are properly connected and turned on.
6. Access UCM A’s web portal, navigate to System Settings->HA, enable High Available Enable, and
reboot the UCM. UCM B should also reboot during this time.
7. HA setup is now complete.
Method 2: Allow UCM A to synchronize its configuration with UCM B
1. Upgrade UCM A to at least firmware version 1.0.15.16.
2. Create a full backup of UCM A in case of syncing issues.
3. Upgrade UCM B to at least firmware version 1.0.15.16. While not required, it is recommended that
UCM B be factory reset.
4. Follow the installation instructions from the HA100 Quick Installation Guide to ensure that UCM A,
UCM B, and the HA device are properly connected and turned on with the exception of the
Heartbeat connection between UCM A and UCM B.
5. Access UCM A’s web portal, navigate to System Settings->HA, enable High Available Enable, and
reboot the device. UCM B should also reboot during this time.
6. Connect UCM A and UCM B via their Heartbeat ports.
7. UCM A should now synchronize its configuration with UCM B
HA setup is now complete.
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