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UCM6510 IP PBX User Manual

Version 1.0.20.31

Additionally, custom voice messages recorded and uploaded in PBX SettingsVoice PromptCustom

Prompt can be used for these failure responses instead of the default messages.

Figure 245: SIP Trunk Prompt Tone

General Call Failure Tone

Moreover, users also have the possibility to customize the prompt for typical call failure reasons like (no

permission to allow outbound calls, busy lines, incorrect number dialed …Etc).

To customize these prompts user could record and upload their own files under “’PBX Settings  Voice

Prompt  Custom Prompts” then select each one for specific call failure case under “PBX Settings ->

Prompt Tone Settings  General Call Prompt Tone” page as shown on the following figure:

Default Chapter4
- Table of Contents4
Document Purpose28
Change Log29
- Firmware Version 1.0.20.3129
- Firmware Version 1.0.20.2829
- Firmware Version 1.0.20.2329
- Firmware Version 1.0.20.2229
- Firmware Version 1.0.20.2029
- Firmware Version 1.0.20.1729
- Firmware Version 1.0.19.2935
- Firmware Version 1.0.19.2735
- Firmware Version 1.0.19.2135
- Firmware Version 1.0.18.1336
- Firmware Version 1.0.18.1236
- Firmware Version 1.0.18.936
- Firmware Version 1.0.17.1636
- Firmware Version 1.0.16.2037
- Firmware Version 1.0.16.1838
- Firmware Version 1.0.15.1638
- Firmware Version 1.0.14.2439
- Firmware Version 1.0.14.2339
- Firmware Version 1.0.14.2139
- Firmware Version 1.0.13.1440
- Firmware Version 1.0.12.1940
- Firmware Version 1.0.11.2741
- Firmware Version 1.0.10.4442
- Firmware Version 1.0.10.3942
- Firmware Version 1.0.2.743
- Firmware Version 1.0.2.543
- Firmware Version 1.0.1.1244
- Firmware Version 1.0.0.2545
Welcome46
Product Overview47
- Feature Highlights47
- Technical Specifications47
- Table 1: Technical Specifications47
Installation50
- Equipment Packaging50
- Connect Your UCM651050
- Table 2: UCM6510 Equipment Packaging50
- Figure 1: UCM6510 Front View50
- Figure 2: UCM6510 Back View50
- Figure 3: UCM6510 T1/E1/J1 Crossover Cable Pin-Out51
- Safety Compliances52
- Warranty52
Getting Started53
- Use the LCD Menu53
- Table 3: LCD Menu Options54
- Use the LED Indicators55
- Table 4: UCM6510 LED Indicators55
- Using the Web UI56
- Setting up an Extension60
- Figure 8: UCM6510 Web GUI: Apply Changes60
System Settings61
- HTTP Server61
- Table 5: HTTP Server Settings61
- Network Settings62
  - Basic Settings62
  - Table 6: UCM6510 System Settings  Network SettingsBasic Settings62
  - Figure 9: UCM6510 Network Interface Method: Route66
  - Figure 10: UCM6510 Network Interface Method: Switch66
  - DHCP Client List67
  - Figure 11: UCM6510 Network Interface Method: Dual67
  - Figure 12: DHCP Client List67
  - Figure 13: Add MAC Address Bind68
  - Figure 14: Batch Add MAC Address Bind68
  - Figure 15: UCM6510 Using 802.1X as Client69
  - Figure 16: UCM6510 Using 802.1X EAP-MD569
  - Static Routes70
  - Table 7: UCM6510 Network Settings802.1X70
  - Table 8: UCM6510 Network SettingsStatic Routes70
  - Figure 17: UCM6510 Static Route Sample71
  - Port Forwarding72
  - Table 9: UCM6510 System Settings  Network SettingsPort Forwarding72
  - Figure 18: UCM6510 Static Route Configuration72
  - Figure 19: Create New Port Forwarding73
- Openvpn74
- Table 10: UCM6510 System SettingsNetwork SettingsOpenvpn74
- Figure 20: UCM6510 Port Forwarding Configuration74
- Figure 21: GXP2160 Web Access Using UCM6510 Port Forwarding74
- DDNS Settings76
- Figure 22: Openvpn® Feature on the UCM651076
- Figure 23: Register Domain Name on Noip.com77
- Figure 24: UCM6510 DDNS Setting77
- Security Settings78
  - Static Defense78
  - Figure 25: Using Domain Name to Connect to UCM651078
  - Table 11: UCM6510 Security SettingsStatic DefenseCurrent Service79
  - Table 12: Typical Firewall Settings79
  - Table 13: Firewall Rule Settings80
  - Figure 26: Create New Firewall Rule80
  - Dynamic Defense81
  - Table 14: UCM6510 Firewall Dynamic Defense81
  - Fail2Ban82
  - Figure 27: Configure Dynamic Defense82
  - Figure 28: Fail2Ban Settings83
  - TLS Security84
  - Table 15: Fail2Ban Settings84
  - SSH Access85
- LDAP Server85
  - Figure 29: TLS Security85
  - Figure 30: SSH Access85
  - LDAP Server Configurations86
  - Figure 31: LDAP Server Configurations87
  - Figure 32: Default LDAP Phonebook DN87
  - Figure 33: Default LDAP Phonebook Attributes87
  - LDAP Phonebook87
  - Figure 34: LDAP ServerLdap Phonebook88
  - Figure 35: Add LDAP Phonebook88
  - Figure 36: Edit LDAP Phonebook89
  - Figure 37: Import Phonebook89
  - Figure 38: Phonebook CSV File Format89
  - Figure 39: LDAP Phonebook after Import90
  - Figure 40: Export Selected LDAP Phonebook90
  - Figure 41: LDAP Client Configurations91
  - LDAP Client Configurations91
- Time Settings93
  - Automatic Date and Time93
  - Figure 42: GXP2170 LDAP Phonebook Configuration93
  - Set Date and Time94
  - Table 16: Auto Time Updating94
  - NTP Server95
  - Office Time95
  - Figure 43: Set Time Manually95
  - Table 17: Create New Office Time96
  - Figure 44: Create New Office Time96
  - Holiday97
  - Figure 45: System SettingsTime SettingsOffice Time97
  - Table 18: Create New Holiday98
  - Figure 46: Create New Holiday98
- Email Settings99
  - Figure 47: System SettingsTime SettingsHoliday99
  - Table 19: Email Settings99
  - Figure 48: UCM6510 Email Settings101
  - Email Templates102
  - Figure 49: UCM6510 Email Settings: Send Test Email102
  - Figure 50: Email Templates102
  - Figure 51: Conference Schedule Template103
  - Email Send Log104
  - Figure 52: Email Send Log104
  - Table 20: Email Log104
- Recordings Storage105
- Figure 53: Email Logs105
- Figure 54: PBX SettingsRecordings Storage105
- Figure 55: Recordings Storage Prompt Information106
- Figure 56: Recording Storage Category106
Provisioning107
- Overview107
- Configuration Architecture for End Point Device107
- Auto Provisioning Settings108
- Figure 57: Zero Config Configuration Architecture for End Point Device108
- Figure 58: UCM6510 Zero Config109
- Table 21: Auto Provision Settings110
- Figure 59: Auto Provision Settings110
- Discovery111
- Figure 60: Auto Discover112
- Uploading Devices List113
- Figure 61: Auto Discover Other Subnets113
- Figure 62: Discovered Devices113
- Figure 63: Device List - CSV File Sample113
- Managing Discovered Devices114
- Figure 64: Managing Discovered Devices114
- Global Configuration115
  - Global Policy115
  - Table 22: Global Policy Parameters - Localization116
  - Table 23: Global Policy Parameters - Phone Settings116
  - Figure 65: Global Policy Categories116
  - Table 24: Global Policy Parameters - Contact List117
  - Table 25: Global Policy Parameters - Maintenance119
  - Table 26: Global Policy Parameters - Network Settings121
  - Table 27: Global Policy Parameters - Customization121
  - Table 28: Global Policy Parameters - Communication Settings122
  - Global Templates123
  - Table 29: Create New Template123
  - Figure 66: Edit Global Template124
- Model Configuration125
  - Model Templates125
  - Table 30: Create New Model Template125
  - Figure 67: Edit Model Template126
  - Model Update127
  - Figure 68: OEM Models127
- Device Configuration128
  - Create New Device128
  - Figure 69: Template Management128
  - Figure 70: Upload Model Template Manually128
  - Manage Devices129
  - Figure 71: Create New Device129
  - Figure 72: Manage Devices130
  - Figure 73: Edit Device130
  - Figure 74: Edit Customize Device Settings132
  - Figure 75: Add P Value in Customize Device Settings133
  - Figure 76: Modify Selected Devices-Same Model134
  - Figure 77: Modify Selected Devices-Different Models135
- Example Application136
- Figure 78: Device List in Zero Config136
- Figure 79: Zero Config Sample - Global Policy137
- Figure 80: Zero Config Sample - Device Preview 1138
- Figure 81: Zero Config Sample - Device Preview 2139
- Figure 82: Zero Config Sample - Device Preview 3140
Extensions141
- Create New User141
  - Create New SIP Extension141
  - Figure 83: Create New Device141
  - Table 31: SIP Extension Configuration Parameters - Basic Settings142
  - Table 32: SIP Extension Configuration Parameters - Media144
  - Table 33: SIP Extension Configuration Parameters - Features145
  - Table 34: SIP Extension Configuration Parameters - Specific Time149
  - Create New IAX Extension150
  - Table 35: IAX Extension Configuration Parameters - Basic Settings150
  - Table 36: IAX Extension Configuration Parameters - Media151
  - Table 37: IAX Extension Configuration Parameters - Features152
  - Create New FXS Extension154
  - Table 38: IAX Extension Configuration Parameters - Specific Time154
  - Table 39: FXS Extension Configuration Parameters - Basic Settings154
  - Table 40: FXS Extension Configuration Parameters - Media155
  - Table 41: FXS Extension Configuration Parameters - Features156
- Batch Add Extensions159
  - Batch Add SIP Extensions159
  - Table 42: FXS Extension Configuration Parameters - Specific Time159
  - Table 43: Batch Add SIP Extension Parameters159
  - Batch Add IAX Extensions162
  - Table 44: Batch Add IAX Extension Parameters162
- Batch Extension Resetting Functionality164
- Search and Edit Extension164
- Export Extensions165
- Figure 84: Manage Extensions165
- Import Extensions166
- Figure 85: Export Extensions166
- Figure 86: Export Extensions166
- Table 45: SIP Extensions Imported File Example167
- Figure 87: Import File167
- Table 46: IAX Extensions Imported File Example169
- Table 47: FXS Extensions Imported File Example171
- Extension Details173
- Figure 88: Import Error173
- E-Mail Notification174
- Figure 89 : Extension Details174
- Figure 90: E-Mail Notification Prompt Information174
- Figure 91: E-Mail Notification: Account Registration Information and QR Code175
- Figure 92: E-Mail Notification LDAP Client Information and QR Code175
- Multiple Registrations Per Extension176
- Figure 93: Multiple Registrations Per Extension176
- Figure 94: Extension - Concurrent Registration176
- SMS Message Support177
- Figure 95: SMS Message Support177
Extension Groups178
- Configure Extension Groups178
- Figure 96: Edit Extension Group178
- Use Extension Groups179
- Figure 97: Select Extension Group in Outbound Route179
Analog Trunks180
- Analog Trunks Configuration180
- Table 48: Analog Trunk Configuration Parameters180
- PSTN Detection184
- Figure 98: UCM6510 FXO Tone Settings184
- Figure 99: UCM6510 PSTN Detection184
- Figure 100: UCM6510 PSTN Detection: Auto Detect185
- Figure 101: UCM6510 PSTN Detection: Semi-Auto Detect185
- Table 49: PSTN Detection for Analog Trunk186
- DAHDI and Analog Hardware Configuration187
- Figure 102: FXS Ports Signaling Preference187
- Figure 103: FXO Ports ACIM Settings187
- Table 50: Analog Hardware Configuration Parameters188
- Figure 104: Dahdi Settings189
Digital Trunks190
- Digital Hardware Configuration190
- Figure 105: Digital Hardware Configuration190
- Table 51: Digital Hardware Configuration Parameters: E1 - PRI_NET/PRI_CPE191
- Table 52: Digital Hardware Configuration Parameters: E1 - SS7193
- Table 53: Digital Hardware Configuration Parameters: E1 - MFC/R2194
- Table 54: Digital Hardware Configuration Parameters: T1/J1 - PRI_NET/PRI_CPE196
- Table 55: Digital Hardware Configuration Parameters: T1/J1 - SS7198
- Table 56: Digital Hardware Configuration Parameters: T1-E&M Immediate/E&M Wink199
- Digital Trunk Configuration200
- Table 57: Digital Trunk Configuration Parameters200
- Direct Outward Dialing (DOD) Via Digital Trunks201
- Digital Trunk Troubleshooting201
- Figure 106: Troubleshooting Digital Trunks202
Data Trunk203
- Figure 107: Data Trunk Web Page203
- Figure 108: Data Trunk Configuration203
- Table 58: Data Trunk Configuration Parameters204
Voip Trunks205
- Voip Trunk Configuration205
- Table 59: Create New SIP Trunk205
- Table 60: SIP Register Trunk Configuration Parameters206
- Table 61: SIP Peer Trunk Configuration Parameters210
- Table 62: Create New IAX Trunk213
- Table 63: IAX Register Trunk Configuration Parameters214
- Table 64: IAX Peer Trunk Configuration Parameters215
- Trunk Groups216
- Figure 109: Trunk Group216
- Direct Outward Dialing (DOD) Via Voip Trunks217
- Figure 110: Trunk Group Configuration217
- Figure 111: DOD Extension Selection218
- Figure 112: Edit DOD219
- Figure 113: Fax Sending DOD219
Sla Station220
- Create/Edit SLA Station220
- Table 65: SLA Station Configuration Parameters220
- Figure 114: SLA Station220
- Sample Configuration221
- Figure 115: Enable SLA Mode for Analog Trunk221
- Figure 116: Analog Trunk with SLA Mode Enabled221
- Figure 117: SLA Example - SLA Station222
- Figure 118: SLA Example - MPK Configuration222
Call Routes223
- Outbound Routes223
- Inbound Routes232
Conference245
- Conference Room Configurations245
- Table 71: Conference Room Configuration Parameters245
- Table 72: Conference Settings247
- Conference Call Operations248
- Google Service Settings Support250
- Figure 141: Google Service Settings: Oauth2.0 Authentication250
- Figure 142: Google Service: New Project251
- Figure 143: Google Service: Create New Credential251
- Conference Schedule252
- Contact Group256
  - Figure 146: Contact Group Parameters256
  - Contact Group Configurations257
- Conference Recordings257
- Table 75: Contact Group Parameters257
- Figure 147: Conference Recording257
- Conference Call Statistics258
- Figure 148: Conference Call Statistics258
- Figure 149: Conference Report on Web258
- Figure 150: Conference Report on CSV258
Video Conference259
- Video Conference Room Configurations259
- Table 76: Video Conference Room Configuration Parameters259
- Conference Settings260
- Table 77: Video Conference Basic Settings260
- Figure 151 : Video Conference Basic Settings260
- Conference Schedule261
- Table 78: Video Conference Schedule Parameters261
- Wave Webrtc Video Calling & Conferencing262
- Figure 152: Video Conference Schedule262
- Figure 153 : Enabling Webrtc Feature263
- Figure 154 : Enabling Webrtc on Extensions263
- Figure 155: Grandstream Wave Interface264
Ipvideotalk Meetings265
- Figure 156: IPVT SIP Trunk Page265
- Figure 157 - Peer Trunk to IPVT265
- Figure 158 - IPVT Mode266
- Figure 159 - IPVT Outbound Pattern266
- Figure 160 - IPVT Outbound Strip267
Ivr268
- Configure IVR268
- Figure 161: Create New IVR268
- Table 79: IVR Configuration Parameters269
- Figure 139: Conference270
- Figure 174: Voicemail Group270
- Figure 175: Ring Group270
- IVR Black/Whitelist271
- Figure 162: Key Pressing Events271
- Figure 163: Black/White List273
- Create Custom Prompt274
- Figure 164: Click on Prompt to Create IVR Prompt274
Voice Prompt275
- Language Settings275
- Custom Prompt278
- Username Prompt Customization279
Voicemail281
- Configure Voicemail281
- Figure 172: Voicemail Settings281
- Table 80: Voicemail Settings282
- Access Voicemail283
- Table 81: Voicemail IVR Menu283
- Leaving Voicemail285
- Voicemail Email Settings285
- Table 82: Voicemail Email Settings285
- Figure 173: Voicemail Email Settings285
- Configure Voicemail Group286
- Table 83: Voicemail Group Settings286
Ring Group288
- Configure Ring Group288
- Table 84: Ring Group Parameters288
- Remote Extension in Ring Group291
- Figure 176: Ring Group Configuration291
- Figure 177: Sync LDAP Server Option292
- Figure 178: Manually Sync LDAP Server292
- Figure 179: Ring Group Remote Extension293
Paging and Intercom Group294
- Configure Paging/Intercom Group294
- Configure a Scheduled Paging/Intercom300
- Figure 185: Page/Intercom Group Settings300
- Figure 186: Schedule Paging/Intercom Page300
- Table 90: Schedule Paging / Intercom Settings301
- Figure 187: Creating a Scheduled Paging/Intercom Call301
Call Queue302
- Configure Call Queue302
- Table 91: Call Queue Configuration Parameters302
- Figure 188: Call Queue302
- Table 92: Maxstatic Agents in Call Queue306
- Figure 189: Static Agents Limitation306
- Call Center Settings & Enhancements307
- Figure 190: Agent Login Settings307
- Table 93: Call Center Parameters308
- Queue Statistics309
- Switchboard313
- Figure 197 : Switchboard Summary313
- Table 95: Switchboard Parameters314
- Figure 198: Call Queue Switchboard314
- Figure 199: Queue Agent315
Pickup Groups316
- Configure Pickup Groups316
- Configure Pickup Feature Code316
- Figure 200: Edit Pickup Group316
- Figure 201: Edit Pickup Feature Code317
Music on Hold318
- Figure 202: Music on Hold Default Playlist318
- Figure 203: Play Custom Prompt319
- Figure 204: Information Prompt319
- Figure 205: Record Custom Prompt320
Fax Server321
- Configure Fax/T.38321
- Figure 206: Fax Settings321
- Table 96: FAX/T.38 Settings322
- Receiving FAX323
- Fax Sending326
- Figure 212: Inbound Route to Fax Extension326
- Figure 213: Fax Sending in Web GUI327
Busy Camp-On328
Presence329
- Table 97: SIP Presence Status329
- Figure 214: SIP Presence Configuration329
- Figure 215: SIP Presence Feature Code330
- Figure 216: Presence Status CDR331
Follow Me332
- Figure 217: Edit Follow Me332
- Table 98: Follow Me Settings333
- Table 99: Follow Me Options334
Speed Dial335
- Figure 218: Speed Dial Destinations335
- Figure 219: List of Speed Dial335
Disa336
- Table 100: DISA Settings336
- Figure 220: Create New DISA336
Emergency338
- Table 101: Emergency Numbers Parameters339
- Figure 221: Emergency Number Configuration339
- Figure 222: 911 Emergency Sample340
Callback341
- Table 102: Callback Configuration Parameters341
Blf and Event List343
- Blf343
- Event List343
- Table 103: Event List Settings344
- Figure 223: Create New Event List344
Dial by Name346
- Dial by Name Configuration346
- Figure 224: Create Dial by Name Group346
- Figure 225: Configure Extension First Name and Last Name347
- Figure 226: Dial by Name Group in IVR Key Pressing Events348
- Username Prompt Customization349
Active Calls and Monitor351
- Active Calls Status351
- Figure 228: StatusPbx StatusActive Calls - Ringing351
- Figure 229: StatusPbx StatusActive Calls - Call Established351
- Figure 230: Call Connection Less than Half Hour352
- Figure 231: Call Connection between Half an Hour and One Hour352
- Hang up Active Calls353
- Call Monitor353
- Figure 232: Call Connection more than One Hour353
- Figure 233: Configure to Monitor an Active Call353
Call Features Codes355
- Feature Codes355
- Table 104: UCM6510 Feature Codes355
- Parking Lot360
- Figure 234: Enable/Disable Feature Codes360
- Table 105: Parking Lot361
- Figure 235: Parking Lot361
- Figure 236: New Parking Lot361
- Call Park362
  - Park a Call362
  - Retrieve Parked Call362
  - Monitor Call Park CID Name Information (Gxp21Xx Phones Only)363
- Call Recording363
- Figure 237 : Monitored Call Park CID Name363
- Figure 238: Download Recording File from CDR Page363
- Enable Spy364
- Shared Call Appearance (SCA)364
- Figure 239: Enabling SCA Option under Extension's Settings365
- Figure 240: SCA Number Configuration365
- Figure 241: SCA Private Number Configuration366
- Figure 242: SCA Options366
- Table 106: Add SCA Private Number367
- Table 107: Editing the SCA Number367
- Announcement368
- Figure 243: Announcement Settings368
- Table 108: Announcement Parameters369
- Figure 244: Announcement370
Pbx Settings371
- General Settings371
- Table 109: PBX Settings/General371
- Call Failure Tone Settings373
- PBX Settings/Jitter Buffer375
- PBX Settings/Rtp Settings375
- PBX Settings/Nas377
- Table 113: NAS Settings377
Iax Settings378
- IAX Settings/General378
- IAX Settings/Registration378
- Table 114: IAX Settings/General378
- Table 115: IAX Settings/Registration378
- IAX Settings/Security379
- Table 116: IAX Settings/Static Defense379
Sip Settings380
- SIP Settings/General380
- Table 117: SIP Settings/General380
- SIP Settings/Misc381
- Table 118: SIP Settings/Misc381
- SIP Settings/Session Timer382
- SIP Settings/Tcp and TLS382
- Table 119: SIP Settings/Session Timer382
- Table 120: SIP Settings/Tcp and TLS382
- SIP Settings/Nat383
- Table 121: SIP Settings/Nat383
- SIP Settings/Tos384
- Table 122: SIP Settings/Tos384
- Transparent Call-Info Header385
- Figure 247: Transparent Call-Info385
Gdms Settings386
- Figure 248: GDMS Developer Mode Button386
- Figure 249: GDMS API Credentials386
- Figure 250: GDMS Settings387
- Figure 251: UCM on GDMS388
- Figure 252: UCM SIP Extensions on GDMS388
Api Configuration389
- HTTPS API (New)389
- Table 123: API Configuration Parameters389
- Table 124: New API Supported Queries389
- HTTPS API (Old)390
- Table 125: API Configuration Parameters (Old)390
- CDR Real-Time Output Settings391
- Table 126: CDR Real-Time Output Settings391
Cti Server393
- Figure 253: CTI Server Listening Port393
Asterisk Manager Interface (Restricted Access)394
Crm Integration395
- Sugarcrm395
- Table 127: Sugarcrm Settings395
- Figure 254: Sugarcrm Basic Settings395
- Vtigercrm396
- Figure 255: CRM User Settings396
- Table 128: Vtigercrm Settings397
- Figure 256: Vtigercrm Basic Settings397
- Zohocrm398
- Figure 257: CRM User Settings398
- Figure 258: Zohocrm Basic Settings398
- Table 129: Zohocrm Settings399
- Salesforce CRM400
- Table 130: Salesforce Settings400
- Figure 259: CRM User Settings400
- Figure 260: Salesforce Basic Settings400
- Act! Crm401
- Figure 261: Salesforce User Settings401
- Figure 262: Enabling ACT! CRM402
- Figure 263: Enabling CRM on the User Portal402
Pms Integration403
- Hmobile PMS Connector403
- Table 131: PMS Supported Features403
- Hsc Pms404
- Figure 264: UCM & PMS Interaction404
- Mitel PMS405
- Figure 265: UCM & HSC PMS Interaction405
- Figure 266: UCM & Mitel PMS Interaction405
- Pms Api406
- Figure 267: Enable PMSAPI406
- Connecting to PMS407
- Table 132: PMS Basic Settings407
- PMS Features408
Wakeup Service413
- Wakeup Service Using Admin Login413
- Figure 277: Create New Wakeup Service - Admin Login413
- Wakeup Service from User Portal414
- Table 136: Wakeup Service - Admin Login414
- Table 137: Max Wakeup Members414
- Wakeup Service Using Feature Code415
- Figure 278: Create New Wakeup Service - User Portal415
- Figure 279: Wakeup Service Feature Code415
Announcements Center416
- Announcements Center Setting416
- Group Setting416
- Table 138: Announcements Center Setting416
- Table 139: Group Setting416
- Figure 280: Announcements Center416
- Figure 281: Announcements Center Group Configuration417
- Figure 282: Announcements Center Code Configuration418
- Figure 283: Announcements Center Example418
Queuemetrics Integration419
- API Configuration Parameters419
- Figure 284: Queuemetrics Configuration419
- Table 140: Queuemetrics Configuration Parameters420
Status and Reporting421
- PBX Status421
- System Status426
- System Events429
- Cdr434
User Portal444
- Figure 309: Edit User Information by Super Admin444
High Availability447
- Deployment Methods447
- HA100 Configuration448
- Upgrading HA100448
- Table 151: System Settings HAHA Settings448
- Upgrading Ucm6510S Connected to the HA100449
Maintenance450
- User Management450
- Login Settings456
- Operation Log459
- Table 155: Operation Log Column Header459
- Figure 322: Operation Logs459
- Upgrading460
- Backup464
- System Cleanup/Reset468
- System Recovery474
- Table 159: USB/SD Card Files Cleanup474
- Figure 335: USB/SD Card Files Cleanup474
- Figure 336: Ucm6Xxx Recovery Web Page475
- Figure 337: Recovery Mode475
- Syslog476
- Table 160: Syslog Parameters476
- Figure 338: Syslog Server476
- Network Troubleshooting477
- Signaling Troubleshooting479
Experiencing the Ucm6510 Series Ip Pbx483

Grandstream Networks UCM6510 User Manual

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Brand	Grandstream Networks
Model	UCM6510
Category	PBX
Language	English