P a g e | 328
UCM6510 IP PBX User Manual
Version 1.0.20.31
PRESENCE
UCM supports SIP presence, allowing extensions to advertise their current availability for calls. This
presence can be monitored by other users.
Presence is different from BLF in that SIP presence is a status that users can manually set themselves.
Users can change presence status from the webUI:
Admin Portal: Navigate to Extension/TrunkExtensionsEdit ExtensionFeatures and click on
the Presence Status dropdown list.
User Portal: Navigate to Basic InformationExtensionsFeatures and click on the Presence Status
dropdown list.
Figure 214: SIP Presence Configuration
Select which status to set from the presence status selection drop list. The following options are available:
Table 97: SIP Presence Status
The contact is online and can participate in conversations/phone calls.
The contact is currently away (ex: for lunch break).
The contact has limited conversation flexibility and can only be reached
via chat.
The Contact is on DND (Do Not Disturb) mode.