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UCM6510 IP PBX User Manual
Version 1.0.20.31
Key Dial-up FXO
Users can configure a PSTN number in the External Number field to send test calls to and troubleshoot
issues related to the used analog trunk. To use this:
1. Configure analog trunk on UCM, including outbound route.
2. Enter a reachable external number in “External Extension”.
3. Press “Start” button. The call will be initiated to the external number.
4. Answer and finish the call before pressing “Stop” button.
5. The trace will be available for analysis to download after output result shows “Done! Click on
Download to download the captured packets”.
Figure 343: A Key Dial-up FXO
Note: To use Key dial-up FXO troubleshooting, the outbound route for the analog trunk must have
permission set to "Internal" and must have the highest priority for the external number used for
troubleshooting. After capturing the trace, users can download it for basic analysis. If further assistance is
necessary, please contact Grandstream Technical Support using the following link:
http://www.grandstream.com/support
SVIP Record Trace
Users can capture an SVIP record trace for specific FXO/FXS ports.
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