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UCM6510 IP PBX User Manual
Version 1.0.20.31
7. Select Type
Specify the select type on the searching result. The IVR will confirm the name/number for the party the
caller would like to reach before dialing out.
By Order: After the caller enters the digits, the IVR will announce the first matching party's name and
number. The caller can confirm and dial out if it is the destination party, or press * to listen to the next
matching result if it is not the desired party to call.
By Menu: After the caller enters the digits, the IVR will announce 8 matching results. The caller can
press number 1 to 8 to select and call or press 9 for results in next page.
The Dial By Name group can be used as the destination for inbound route and key pressing event for IVR.
The group name defined here will show up in the destination list when configuring IVR and inbound route.
If Dial By Name is set as a key pressing event for IVR, users can dial star (*) toto exit from Dial By Name,
and re-enter the IVR to start a new event. The following example shows how to use this option.
Figure 226: Dial By Name Group In IVR Key Pressing Events
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