Grandstream Networks UCM6510 User Manual

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UCM6510 IP PBX User Manual
Version 1.0.20.31
Signaling Troubleshooting
PRI/SS7/MFC/R2 Signaling Trace
Please see section [Digital Trunk Troubleshooting].
Analog Record Trace
 Analog Record Trace
Analog record traces are used to troubleshoot analog trunk issues (e.g., CID detection for incoming calls
from an analog trunk.
To capture analog record traces:
1. Select FXO or FXS for "Record Ports". If the issue happens on FXO 1, select FXO port 1 to record
the trace.
2. Select "Record Direction".
3. Select "Record File Mode" to separate the record per direction or mix.
4. Click on "Start".
5. Make a call via the analog port that has the issue.
6. Once done, click on "Stop".
7. Click on "Download" to download the analog record trace.
Figure 342: Troubleshooting Analog Trunks

Grandstream Networks UCM6510 Specifications

General

Brand	Grandstream Networks
Model	UCM6510
Category	PBX
Language	English