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UCM6510 IP PBX User Manual
Version 1.0.20.31
Inbound Route: Multiple Mode
In UCM6510, user can configure inbound route to enable multiple mode to switch between different
destinations. The inbound multiple mode can be enabled under Inbound Route settings.
Figure 130: Inbound Route - Multiple Mode
When Multiple Mode is enabled for the inbound route, the user can configure a “Default Destination” and a
“Mode 1” destination for all routes. By default, the call coming into this inbound route will be routed to the
default destination.
SIP end devices that have registered on the UCM6510 can dial feature code *62 to switch to inbound route
“Mode 1” and dial feature code *61 to switch back to “Default Destination”. Switching between different
mode can be easily done without Web GUI login.
For example, the customer service hotline destination has to be set to a different IVR after 7PM. The user
can dial *62 to switch to “Mode 1” with that IVR set as the destination before off work. To customize feature
codes for “Default Mode” and “Mode 1”, click on under “Inbound Routes”
page, check “Enable Inbound Multiple Mode” option and change “Inbound Default Mode” and “Inbound
Mode 1” values (By default, *61 and *62 respectively).
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