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UCM6510 IP PBX User Manual
Version 1.0.20.31
Leaving Voicemail
If an extension has voicemail enabled under basic settings “Extension/Trunk Extensions Basic
Settings” and after a ring timeout or user not available, the caller will be automatically redirected to the
voicemail in order to leave a message on which case they can press # in order to submit the message.
In case if the caller is calling from an internal extension, they will be directly forwarded to the extension’s
voicemail box. But if the caller is calling from outside the system and the incoming call is routed by DID to
the destination extension, then the caller will be prompted with the choice to either press1 to access
voicemail management or press 2 to leave a message for the called extension. This feature could be useful
for remote voicemail administration.
Voicemail Email Settings
The UCM6510 can be configured to send the voicemail as attachment to Email. Click on "Voicemail Email
Settings" button to configure the Email attributes and content.
Figure 173: Voicemail Email Settings
Click on "Email Template" button to view the default template as an example.
Table 82: Voicemail Email Settings
If enabled, voicemails will be sent to user's Email address. The default
setting is "Yes".
If enabled, voicemail will be stored in the UCM6510 after email is sent. The
default setting is “Yes”.
Template For Voicemail
Emails
Fill in the "Subject:" and "Message:" content, to be used in the Email when
sending to the user.
The template variables are:
\t: TAB
${VM_NAME}: Recipient's first name and last name
${VM_DUR}: The duration of the voicemail message
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