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UCM6510 IP PBX User Manual
Version 1.0.20.31
Default setting is 300 seconds and the maximum limit is 99.999
seconds.
This is the timeout allowed for a call to be parked. After the
timeout, if the call is not picked up, the extension who parks the
call will be called back.
Select the Music on Hold Playlist.
Configures a callback failover destination when the extension that
is called back is busy. The call will be routed to the destination
number and this reduces the chance of dropping parked calls.
Note: This field cannot exceed 32 characters.
Ring All Callback on Timeout
If enabled, all registered endpoints of the extension will ring when
callback occurs. Otherwise, the original endpoint will be called back.
Note: This option will not be available if Forward to Destination on
Timeout is enabled.
Forward to destination on
timeout
If enabled, the call will be routed to the configured destination upon
timeout. Otherwise, the call will be routed back to the original caller.
This option appears once Forward to Destination on Timeout is
enabled. Upon park timeout, the call will be routed to the configured
destination.
Call Park
The UCM6510 provides call park and call pickup features via feature code.
Park a Call
There are two feature codes that can be used to park the call.
Feature MapsCall Park (Default code #72)
During an active call, press #72 and the call will be parked. Parking lot number (default range 701 to
720) will be announced after parking the call.
Feature MiscCall Park (Default code 700)
During an active call, initiate blind transfer (default code #1) and then dial 700 to park the call. Parking
lot number (default range 701 to 720) will be announced after parking the call.
Retrieve Parked Call
To retrieve the parked call, simply dial the parking lot number and the call will be established. If a parked
call is not retrieved before timeout, the original extension who parks the call will be called back.
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