Grandstream Networks UCM6510 User Manual

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UCM6510 IP PBX User Manual
Version 1.0.20.31
DOCUMENT PURPOSE
The intent of this document is to provide device administrators an overview of the specifications and
features of the Grandstream UCM6510 IPPBX system. To learn more about the UCM6510, please visit
http://www.grandstream.com/support to download additional guides.
This guide covers following topics:
 Product overview
 Installation
 Getting started
 System settings
 Provisioning
 Extensions
 Analog trunks
 Digital trunks
 Data trunk
 VoIP trunks
 SLA station
 Call routes
 Conference
 Video Conference
 IVR
 Voice Prompt
 Voicemail
 Ring group
 Paging and intercom group
 Call queue
 Pickup groups
 Music on hold
 Fax Server
 Busy camp-on
 Presence
 Follow me
 Speed Dial
 DISA
 Emergency
 Callback
 BLF and event list
 Dial by name
 Active calls and monitor
 Call features
 Call recording
 CTI Server
 Asterisk manager interface (AMI)
 CRM integration
 PMS integration
 GDMS
 API
 QueueMetrics Integration
 Wakeup service
 Announcements center
 Status and reporting
 CDR (Call Details Record)
 User Portal
 Upgrading and maintenance
 Backup/restore
 High Availability
 Troubleshooting

Grandstream Networks UCM6510 Specifications

General

Brand	Grandstream Networks
Model	UCM6510
Category	PBX
Language	English