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UCM6510 IP PBX User Manual
Version 1.0.20.31
Figure 256: vTigerCRM Basic Settings
1. Select “vTigerCRM” from the CRM System Dropdown in order to use vTigerCRM.
Table 128: vTigerCRM Settings
Select a CRM system from the dropdown menu, four CRM systems
are available: SugarCRM, vTigerCRM, ZohoCRM (legacy v1 API),
ZohoCRM (v2 API), Salesforce or ACT! CRM.
Enter the IP address/URL of the CRM server.
Add the new number to this module if it cannot be found in the
selected module.
Select from the “Available” list of lookups and press to
select where the UCM can perform the lookups on the CRM tables,
Leads, Organizations, and Contacts.
Once settings on admin access are configured:
2. Click on and .
3. Logout from admin access.
4. Login to the UCM as user and navigate under “User PortalValue-added FeatureCRM User
Settings”.