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Grandstream Networks UCM6510 User Manual

Grandstream Networks UCM6510
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P a g e | 396
UCM6510 IP PBX User Manual
Version 1.0.20.31
Figure 256: vTigerCRM Basic Settings
1. Select “vTigerCRM” from the CRM System Dropdown in order to use vTigerCRM.
Table 128: vTigerCRM Settings
CRM System
Select a CRM system from the dropdown menu, four CRM systems
are available: SugarCRM, vTigerCRM, ZohoCRM (legacy v1 API),
ZohoCRM (v2 API), Salesforce or ACT! CRM.
CRM Server Address
Enter the IP address/URL of the CRM server.
Add Unknown Number
Add the new number to this module if it cannot be found in the
selected module.
Contact Lookups
Select from the Availablelist of lookups and press to
select where the UCM can perform the lookups on the CRM tables,
Leads, Organizations, and Contacts.
Once settings on admin access are configured:
2. Click on and .
3. Logout from admin access.
4. Login to the UCM as user and navigate under “User PortalValue-added FeatureCRM User
Settings”.

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Grandstream Networks UCM6510 Specifications

General IconGeneral
BrandGrandstream Networks
ModelUCM6510
CategoryPBX
LanguageEnglish

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