Grandstream Networks UCM6510 User Manual

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UCM6510 IP PBX User Manual
Version 1.0.20.31
Record Username via Voicemail Menu................................................................................... 279
VOICEMAIL............................................................................................... 280
Configure Voicemail ..................................................................................................................... 280
Access Voicemail ......................................................................................................................... 282
Leaving Voicemail ........................................................................................................................ 284
Voicemail Email Settings .............................................................................................................. 284
Configure Voicemail Group ........................................................................................................... 285
RING GROUP ........................................................................................... 287
Configure Ring Group .................................................................................................................. 287
Remote Extension in Ring Group ................................................................................................. 290
PAGING AND INTERCOM GROUP ......................................................... 293
Configure Paging/Intercom Group ................................................................................................ 293
Configure Multicast Paging .................................................................................................... 293
Configure 2-way Intercom ...................................................................................................... 294
Configure 1-way Paging......................................................................................................... 295
Configure Announcement Paging ........................................................................................... 296
Configure Private Intercom .................................................................................................... 297
Paging/Intercom Group Settings ............................................................................................ 299
Configure a Scheduled Paging/Intercom ....................................................................................... 299
CALL QUEUE ........................................................................................... 301
Configure Call Queue ................................................................................................................... 301
Call Center Settings & Enhancements .......................................................................................... 306
Queue Statistics ........................................................................................................................... 308
Agent Details ......................................................................................................................... 309
Login Record ......................................................................................................................... 310
Pause Log ............................................................................................................................. 310
Switchboard ................................................................................................................................. 312
PICKUP GROUPS .................................................................................... 315
Configure Pickup Groups ............................................................................................................. 315
Configure Pickup Feature Code.................................................................................................... 315
MUSIC ON HOLD ..................................................................................... 317
FAX SERVER ............................................................................................ 320
Configure Fax/T.38 ....................................................................................................................... 320
Receiving FAX ............................................................................................................................. 322

Grandstream Networks UCM6510 Specifications

General

Brand	Grandstream Networks
Model	UCM6510
Category	PBX
Language	English