Juniper QFX Series User Manual

3. Pack the device or component for shipping as described in “Packing a QFX3100 Director
Device or Component for Shipping” on page 425.
For more information about return and repair policies, see the customer support page at
http://www.juniper.net/support/guidelines.html.
Related
Documentation
Powering Off a QFX3100 Director Device on page 295•
Locating the Serial Number on a QFX3100 Director Device or Component
If you are returning a device or component to Juniper Networks for repair or replacement,
you must locate the serial number of the device or component. You must provide the
serial number to the Juniper Networks Technical Assistance Center (JTAC) when you
contact them to obtain a Return Materials Authorization(RMA). See “ContactingCustomer
Support to Obtain a Return Materials Authorization for a QFX Series Device or Component”
on page 435.
If the device is operational and you can access the command-line interface (CLI), you
can list serial numbers for the device and for some components with a CLI command. If
you do not have access to the CLI or if the serial number for the component does not
appear in the command output, you can locate the serial number ID label on the physical
device or component.
NOTE: If you want to find the serial number on the physical device component,
you will need to remove the component from the device chassis, for which
you must have the required parts and tools available.
This topic includes:
•
Listing the Chassis and Components Details with the CLI on page 424
•
Locating the Serial Number ID Label on a QFX3100 Director Device on page 424
•
Locating Serial Number ID Labels on FRU Components on page 425
Listing the Chassis and Components Details with the CLI
To list the QFX3100 device and components and their serial numbers, use the show
chassis hardware CLI command:
user@device> show chassis hardware
Hardware inventory:
ItemVersion Part number Serial number Description
Chassis AL0207391164 QFX3100
Locating the Serial Number ID Label on a QFX3100 Director Device
The serial number ID label is located on the back of the chassis on a QFX3100 Director
device. See Figure 144 on page 425.
Copyright © 2012, Juniper Networks, Inc.424
QFX3000 Hardware Documentation

Juniper QFX Series Specifications

General

Category	Switch
Series	QFX
Form Factor	1U, 2U, and modular chassis options
Power Supply	Redundant, hot-swappable power supplies
Cooling	hot-swappable fans
Virtual Chassis	Supported on certain models
Typical Use	Data center, cloud
Operating System	Junos OS
Management	CLI
Key Features	High performance, low latency, automation
Latency	Sub-microsecond latency
Port Density	Varies by model (e.g., QFX5100: up to 48x10GbE + 6x40GbE)