TROUBLESHOOTING
8-40 Sysmex SF-3000 Operator's Manual -- Revised September 1995
PLT Sampling Error
RBC Sampling Error
Phenomena
The ratio of the difference between the maximum and minimum RBC or PLT
sampling data to the actual count exceeds a preset value.
An analysis error occurs, and the "Check Stored Data" message also
appears.
When the sample being processed is completed, the system returns to
Ready.
Probable Cause
1) RBC detector aperture is dirty.
2) External noise interference is present.
3) A sample abnormality is present.
Corrective Action
1) Check that interfering devices (radio, television receiver, centrifuge or
temperature controlled water bath, etc.) are not placed near the
instrument.
2) Execute clog removal sequence. Refer to
Chapter 5, Section 7.2:
Execute RBC Aperture Clog Removal Sequence
.
3) Reanalyze the sample, if required.
4) If the error persists, clean the RBC transducer and aperture. Refer to
Chapter 5, Section 7.3: Execute Clean RBC Transducer Sequence
, and to
Chapter 5, Section 7.4: Clean RBC Detector Aperture
.
5) If the error still persists, contact the Sysmex service representative.
DIFF Sampling Error
WBC/BASO Sampling Error
Phenomena
The ratio of the difference between the maximum and minimum WBC/BASO or
DIFF sampling data to the actual count exceeds a preset value.
An analysis error occurs, and the "Check Stored Data" message also
appears. When the sample being processed is completed, the system
returns to Ready.
Probable Cause
1) WBC flow cell is dirty.
2) Insufficient sample has entered in the WBC mixing chamber.
3) The sheath flow is insufficient.
4) The lysing reagent is insufficient.
5) Sample mixing in the mixing chamber is insufficient.
6) A sheath injector piston malfunction such as a leak
7) The tubing is pinched at the SRV.
8) A sample abnormality is present.
Corrective Action
1) Execute WBC detector cleaning sequence. Refer to
Chapter 5, Section
4.2: Clean WBC Detector.
2) Reanalyze the sample, if required.
3) If the error persists, contact the Sysmex service representative.