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UCM6510 IP PBX User Manual
Version 1.0.20.31
Ring in order
Ring the members with the order configured in ring group list. If the first
member does not answer the call, it will stop ringing the first member
and start ringing the second member.
Select the “Music On Hold” Playlist of this Ring Group, “Music On Hold” can
be managed from the “Music On Hold” panel on the left.
This option is to set a custom prompt for a ring group to announce to caller.
Click on ‘Prompt’, it will direct the users to upload the customized voice
prompts.
Note: Users can also refer to the page PBX SettingsVoice
PromptCustom Prompt, where they could record new prompt or upload
prompt files.
Ring Timeout for Each
Member
Configure the number of seconds to ring each member. If set to 0, it will
keep ringing. The default setting is 30 seconds.
Note:
The actual ring timeout might be overridden by users if the phone has ring
timeout settings as well.
Once this option is enabled, the calls using this extension or trunk will be
automatically recorded.
Endpoint Call Forwarding
Support
This allows the UCM to work with endpoint-configured call forwarding
settings to redirect calls to ring group. For example, if a member wants to
receive calls to the ring group on his mobile phone, he would have to set
his endpoint’s call forwarding settings to his mobile number. By default, it is
disabled.
Note: However, this feature has the following limitations:
This feature will work only when call forwarding is configured on
endpoints, not on the UCM.
If the forwarded call goes through an analog trunk, and polarity
reversal is disabled, the other ring group members will no longer
receive the call after it is forwarded.
If the forwarded call goes through a VoIP trunk, and the outbound
route for it is PIN-protected and requires authentication, the other ring
group members will no longer receive the call after it is forwarded.
If the forwarded call hits voicemail, the other ring group members will
no longer receive the call.
If enabled, the UCM will replace the caller display name with the Ring Group
name the caller know whether the call is incoming from a direct extension
or a Ring Group.