TROUBLESHOOTING
Sysmex SF-3000 Operator's Manual -- Revised September 1995 8-29
Rack Removed
Phenomena The sample rack is moved when the hand clipper is holding a collection tube.
Sampler operation cannot be continued until the error is resolved, however,
manual analysis is possible.
Probable Cause 1) The sample rack is moved when the hand clipper is holding a collection
tube.
2) Rack position sensor(s) are defective.
Corrective Action 1) Remove the CP cover and return the collection tube to its original position
in the rack.
2) Check the rack shift operation using test program. (Refer to
Section 3.6:
Test Sampler
in this chapter.)
3) If the hand clipper has grasped a blood collection tube when this error
occurred, remove the piercer cover and return the collection tube to its
original position in the Sample Rack. Upon correcting the error the
operator will need to reset the rack.
4) Reset the rack and press [Sampler], then [Start] key to resume the
analysis.
5) If the error persists, contact your Sysmex service representative.
Rack Move Error 1
Phenomena A sample rack did not shift although the rack shift motor normally functioned.
The "Reset Rack" message also appears. When the sample being processed
is completed, the system returns to Ready.
Probable Cause 1) Rack shift lever does not function properly.
2) Rack position sensor(s) are defective.
Corrective Action 1) Reset the rack and press [Sampler], then [Start] key to resume the
analysis.
2) If the error still persists, contact your Sysmex service representative.