TROUBLESHOOTING
Sysmex SF-3000 Operator's Manual -- Revised September 1995 8-49
13. Host Errors
ACK Code Error
Phenomena The system has failed to establish communication with the host computer
after three attempts.
Probable Cause The HC setting is not correct.
Corrective Action 1) Check the HC settings. Refer to
Chapter 11, Section 5.1: HC Setting
.
2) If the error persists, contact Sysmex service representative.
ACK Time Out Error
Phenomena Indicates that the ACK signal cannot be received from the host computer
during a specified time period after the data has been transferred. (Only when
Class B protocol is selected.
Probable Cause 1) The HC setting is not correct.
2) The host computer has a problem or is down (not functioning).
3) The interface cable is disconnected or improperly connected.
Corrective Action 1) Check the HC settings. Refer to
Chapter 11, Section 5.1: HC Setting
.
2) Check the HC status in the Status Display by pressing [Status] key in the
root menu.
3) Check that the interface cable is securely connected.
4) If the error persists, contact Sysmex service representative.