Ricoh IM C300

IP-Fax Troubleshooting
SM 45 D0CK
14 Remote fax switched off or busy? Contact the network administrator.
15 Network bandwidth too narrow? Request the system administrator to increase the
bandwidth.
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
Lower the modem transmission baud rate.
IPFAX SW 05
16 Remote fax cancelled transmission? Check whether the remote fax cancelled the
transmission.
3.4.2 IP-FAX RECEPTION
Cannot Receive via IP Address/Host Name.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Firewall/NAT is installed? Cannot breach the firewall. Send by using another
method (Fax, Internet Fax)
3 IP address of local fax registered? Register the IP address.
4 Port number specified at remote sender
fax (if required)?
Request the sender to specify the port number.
5 Specified port number correct (if
required)?
Request the sender to check the port number.
6 DNS server registered when host name
specified on sender side?
Contact the network administrator.
• The sender machine displays this error code
if the sender fax is a Ricoh model.
7 Network bandwidth too narrow? Request the system administrator to increase the
bandwidth.
Lower the start modem reception baud rate on the
receiving side.
IPFAX SW06
8 Remote fax cancelled transmission? Check whether the remote fax cancelled the
transmission.
Cannot Receive by VoIP Gateway.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Firewall/NAT is installed? Cannot breach the firewall. Request the remote fax to