Self-Diagnostic Mode
D0CA/D0C9/D0C8/D0CB 6-2 SM
Type Display How to reset SC call or
SC alarm in
customer
support
system
operation panel.
The machine
operates as
usual.
Only the SC history is updated.
Logging
count &
alarm count
D The SC is
displayed on the
operation panel.
The machine
cannot be used
(machine-error
SC).
Turn the main power switch (SW1) OFF and ON. Occurrence
& alarm
count
Power OFF
and ON
Alarm count
and alarm
only if
recurrence
• When an ordinary SC (type D) is generated, an automatic reboot is performed. When
an event is reported by the customer support system, even in the event of an ordinary
SC, reboot is not performed. During automatic reboot, a confirmation screen is
displayed after the reboot.
• When automatic reboot occurs twice continuously, an SC is displayed without
rebooting, and logging count is performed. Also, when an SMC print is output, an *
mark is added alongside the SC number for clarity.
• Automatic reboot can be enabled or disabled with SP5-875-001 (SC automatic reboot
setting) (default value: OFF).
6.1.2 SC LOGGING
When an SC is generated, the "total count value when the SC is generated" and the "SC code"
are logged. However, if the total count value during the SC is the same as last time, logging is
not performed.
Logged data can be checked by outputting an administrative report (SMC print). The SC history
is logged up to the last 10 entries, and if there are more than 10 entries, data are progressively
deleted starting from the oldest.
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