Ricoh IM C300

SC5xx: Paper Feed and Fusing
D0CA/D0C9/D0C8/D0CB 6-34 SM
6.6 SC5XX: PAPER FEED AND FUSING
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC501-00
B 1st Paper Tray Error (IM C300 series only)
This SC occurs if no paper is detected within the prescribed time when the
tray is set correctly, and the tray lift motor starts rotating CW or CCW.
• Incorrect/disconnected Tray Lift Motor (M15) connector
• Loose, disconnected or damaged Tray Lift Sensor (S35) connector
• An obstruction such as jammed paper scraps blocks the motor operation
Remove the jammed paper or slip of paper from the tray, and check if the SC
occurs by turning the main power OFF then ON. If the SC occurs again, do
the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Replace the Tray Lift Motor (M15) .
2. Reconnect the connector.
3. Replace the harness.
4. Replace the BiCU (PCB1).
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC501-01 B 1st Paper Tray Lift Error (IM C400 series only)
1st Tray Lift Motor (M15) lift error was detected for 3 times consecutively.
• Loose, disconnected or damaged Tray Lift Sensor (S35) connector
• Incorrect/disconnected or damaged Tray Lift Motor (M15) connector
• An obstruction such as jammed paper scraps blocks the motor operation
• Paper set incorrectly
Remove the jammed paper or slip of paper from the tray, and check if the SC
occurs by turning the main power OFF then ON. If the SC occurs again, do
the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Remove the obstruction and load paper again.
2. Check the harness of the Tray Lift Sensor (S35) or Tray Lift Motor (M15),
and reconnect/clean it.
3. Replace the harness of the Tray Lift Sensor (S35) or Tray Lift Motor
(M15).
4. Replace the paper feed unit, or paper tray.
5. Replace the BiCU (PCB1).