Ricoh IM C300

Troubleshooting
D0CA/D0C9/D0C8/D0CB 8-64 SM
8.4.5 ERRORS THAT OCCUR DURING APPLICATION UPDATE
FROM AN SD CARD
Error Messages
Error message Explanation Solution
Insert a correct SD card. -
• Remove the SD card and insert it
again.
• Make sure that the directory of
the SD card is correct. You must
create the "app" folder in the root
directory of the SD card and put
the zip file in the "app" folder.
You are trying to install the
same application with a
different part number. Is it
OK to continue?
Displayed when you
attempt to update an
application that is the same
but has a different part
number.
Check the file, and select [OK] or
[Cancel].
Some applications could
not be installed.
Displayed in the following
cases.
• You attempted to
update a module
(application) in use.
• The application is
corrupted.
Restart the control panel and repeat
the update procedure.
-
(The application you want
to update is not displayed
in the list of applications.)
-
• Make sure that the directory of
the SD card is correct. You must
create the "app" folder in the root
directory of the SD card and put
the zip file in the "app" folder.
• Check the application file in the
SD card.