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Ricoh IM C300

Ricoh IM C300
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UP/SP Data Import/Export
D0CA/D0C9/D0C8/D0CB 5-66 SM
Result Code Cause Solutions
ERROR) during import or export. and then try the operation again. If the
error persists, contact your supervisor.
8 (DISK FULL) The available storage space on the
external medium is insufficient.
Execute the operation again after
making sure there is enough storage
space.
9 (DEVICE
ERROR)
Failed to write or read the log file. Check whether the path to the folder for
storing the file or the folder in which the
file is stored is missing.
10 (LOG
ERROR)
The hard disk is faulty. Contact your supervisor.
20 (PART
FAILED)
Failed to import some settings. The reason for the failure is logged in
"NgCode". Check the code.
Reason for the Error (Ng-Name)
2. INVALID VALUE
The specified value exceeds the
allowable range.
3. PERMISSION ERROR
The permission to edit the setting is
missing.
4. NOT EXIST
The setting does not exist in the system.
5. INTERLOCK ERROR
The setting cannot be changed because
of the system status or interlocking with
other specified settings.
6. OTHER ERROR
The setting cannot be changed for some
other reason.
21 (INVALID
FILE)
Failed to import the file because it is
in the wrong format in the external
medium.
Check whether the file format is correct.
The import file should be a CSV file.
22 (INVALID
KEY)
The encryption key is not valid. Use the correct encryption key.
When exporting device information from the operation panel, the data can be saved
only on an SD card.
The file format for exports is CSV.

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