Ricoh IM C300

SC6xx: Communication
SM 6-53 D0CA/D0C9/D0C8/D0CB
Troubleshooting
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC633-00 D Counter Device Error 2
After communication was established, the controller received the brake signal
from the accounting device.
Serial line between the optional counter device, the relay board and copier
control board is disconnected or damaged.
1. Turn the main switch OFF and ON.
2. Check the serial communication line.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC634-00 D Counter Device Error 3
A backup RAM error was returned by the counter device.
Counter device control board or the backup battery of counter device
defective
1. Replace the counter device control board.
2. Replace the backup battery.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC635-00 D Counter Device Error 4
A backup battery error was returned by the counter device.
Counter device control board or the backup battery of counter device
defective
• Replace the counter device control board.
• Replace the backup battery.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC636-02 D IC Card Error (Version Error)
The version of the expanded authentication module is not correct.
Incorrect module version
Install the correct file of the expanded authentication module.