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Ricoh IM C300

Ricoh IM C300
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SC6xx: Communication
D0CA/D0C9/D0C8/D0CB 6-68 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC672-99 D Controller Start Up Error
The operation panel software ended abnormally.
Controller stalled
Board installed incorrectly
Controller Board defective
Operation panel connector loose, broken or defective
Controller late
1. Turn the main switch OFF and ON.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC673-10 D Operation Panel Flair Communication Error (Smart Operation Panel)
This SC is issued only for the machine that has the Smart Operation Panel
installed.
Communication between Smart Operation Panel and main machine (this
is called “Flair communication”) is not sent to Smart Operation Panel.
SP setting (SP5-748-201) for Smart Operation Panel is not activated.
The CATS module (controller) did not see the response to notification of
monitoring service module (operation panel)
Turn the main switch OFF and ON.
Set SP5-748-201 to “1: Connect” if the value is “0: Not connect”
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC681-** D Toner Bottle: ID Chip Communication Error
Corrupted ID data
Disconnected ID Chip (PCB3-PCB6)
No ID Chip (PCB3-PCB6)
Noise
Check the SC’s branch number (-** part) and do the above steps for the
corresponding color.
If the last digit of the SC’s branch number (-**) is:
1 or 6, then do the above steps for K
2 or 7, then do the above steps for M
3 or 8, then do the above steps for C
4 or 9, then do the above steps for Y
1. Clean the contact part of the toner bottle ID chip (PCB3-PCB6) and check
that the pins of the Toner Bottle Sensor Board (PCB7) connector are not

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