SC6xx: Communication
D0CA/D0C9/D0C8/D0CB 6-68 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC672-99 D Controller Start Up Error
The operation panel software ended abnormally.
• Controller stalled
• Board installed incorrectly
• Controller Board defective
• Operation panel connector loose, broken or defective
• Controller late
1. Turn the main switch OFF and ON.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC673-10 D Operation Panel Flair Communication Error (Smart Operation Panel)
This SC is issued only for the machine that has the Smart Operation Panel
installed.
• Communication between Smart Operation Panel and main machine (this
is called “Flair communication”) is not sent to Smart Operation Panel.
• SP setting (SP5-748-201) for Smart Operation Panel is not activated.
The CATS module (controller) did not see the response to notification of
monitoring service module (operation panel)
• Turn the main switch OFF and ON.
• Set SP5-748-201 to “1: Connect” if the value is “0: Not connect”
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC681-** D Toner Bottle: ID Chip Communication Error
• Corrupted ID data
• Disconnected ID Chip (PCB3-PCB6)
• No ID Chip (PCB3-PCB6)
• Noise
Check the SC’s branch number (-** part) and do the above steps for the
corresponding color.
If the last digit of the SC’s branch number (-**) is:
1 or 6, then do the above steps for K
2 or 7, then do the above steps for M
3 or 8, then do the above steps for C
4 or 9, then do the above steps for Y
1. Clean the contact part of the toner bottle ID chip (PCB3-PCB6) and check
that the pins of the Toner Bottle Sensor Board (PCB7) connector are not