Ricoh IM C300

SC8xx: Overall System
SM 6-81 D0CA/D0C9/D0C8/D0CB
Troubleshooting
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
cycling the power after each step.
1. Replace the HDD.
2. Replace the memory device.
3. Replace the Controller Board (PCB24).
4. Fix the software.
[0x5245] Link Up Error
Link up transaction between Engine ASIC and Veena was not
completed within 100 ms.
Either one of following message appears on console if Link up error
occurs.
RESUME:PCI-Express bus ROOT_DL status error
RESUME:PCI-Express bus DETUP status error
"0x53554D45" -> Link up error
Also, error code "0x5245" and detail code ""0x53554D45" -> Link up
error" appears on operation panel.
1. Check if the SC occurs by turning the power OFF then ON. If the
SC occurs again, proceed to the next step.
2. Replace the Controller Board (PCB24) or the engine board (BiCU
(PCB1)).
[0x5355] L2 Status Timeout
L2 status register between Engine ASIC and Veena was not reached the
target value within 1 sec.
Engine ASIC during operation was rebooted or shifted to energy saving
mode.
Machine reboots when SC23x, SC30x occurs.
If Engine ASIC is working when rebooting (or shifting to the energy
saving mode), L2 status value is not on target.
The following message appears on console.
SUSPEND:PCI-Express L2 Status Check Error
SUSPEND:PCI-Express L2 Status Check Error
Also, error code "0x5355" and detail code ""0x5350454E44" -> L2 status
time out" appears on operation panel.
1. Check if the SC occurs by turning the power OFF then ON. If the
SC occurs again, proceed to the next step.
2. Replace the Controller Board (PCB24) or the engine board (BiCU
(PCB1)).
[0x6261] HDD Defective
Received file system data was broken even if the initialization succeeds