Ricoh IM C300

SC8xx: Overall System
SM 6-109 D0CA/D0C9/D0C8/D0CB
Troubleshooting
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC876-02 D Log Data Error 2
An error was detected in the handling of the log data at power on or during
machine operation.
Log encryption is enabled but encryption module is not installed.
• Replace or set again the encryption module.
• Disable the log encryption setting.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC876-03 D Log Data Error 3
An error was detected in the handling of the log data at power on or during
machine operation.
Inconsistency of encryption key between NVRAM and HDD.
• Disable the log encryption setting.
• Initialize LCS memory (SP5-801-019).
• Initialize the HDD (SP5-832-004).
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC876-04 D Log Data Error 4
An error was detected in the handling of the log data at power on or during
machine operation.
• Log encryption key is disabled but the log data file is encrypted. (NVRAM
data corruption)
• Log encryption key is enabled but the log data file is not encrypted.
(NVRAM data corruption)
1. Initialize the HDD (SP5-832-004).
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC876-05 D Log Data Error 5
An error was detected in the handling of the log data at power on or during
machine operation.
• Only the NVRAM has been replaced with one previously used in another
machine.
• Only the HDD has been replaced with one previously used in another
machine.
• Attach the original NVRAM.
• Attach the original HDD.
• With the configuration that caused the SC, initialize the HDD