SC9xx: Others
SM 6-115 D0CA/D0C9/D0C8/D0CB
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC925-00 B NetFile Function Error
SC925-01 B NetFile Function Error
The NetFile file management on the HDD cannot be used, or a NetFile
management file is corrupted and operation cannot continue. The HDDs are
defective and they cannot be debugged or partitioned, so the Scan Router
functions (delivery of received faxes, document capture, etc.), Web services,
and other network functions cannot be used.
HDD status codes are displayed below the SC code:
• HDD defective
• Power loss while data was writing to HDD
• Software bug
See the table and the procedure below.
Here is a list of HDD status codes:
Display Meaning
(-1) HDD not connected
(-2) HDD not ready
(-3) No label
(-4) Partition type incorrect
(-5) Error returned during label read or check
(-6) Error returned during label read or check
(-7) “filesystem” repair failed
(-8) “filesystem” mount failed
(-9) Drive does not answer command
(-10) Internal kernel error
(-11) Size of drive is too small
(-12) Specified partition does not exist
(-13) Device file does not exist
Recovery from SC 925
Procedure 1
1. If the machine shows SC codes for HDD errors (SC860 to SC865) with SC 925, do the
recovery procedures for SC860 to SC865.
Procedure 2
1. If the machine does not show one of the five HDD errors (SC860 to SC865), cycle the main
power OFF/ON.
2. If this is not the solution for the problem, then initialize the NetFile partition on the HDD with
SP5-832-11 (HDD Formatting - Ridoc I/F).
NetFiles: These are jobs printed from the document server using a PC and DeskTopBinder.
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