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Ricoh IM C300

Ricoh IM C300
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SC9xx: Others
D0CA/D0C9/D0C8/D0CB 6-126 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC997-00 D Application Function Selection Error
The application has not responded to the set command created by SCS
within a certain period of time.
The application selected ended abnormally.
Software bug
1. Check whether an option required by the application (RAM, DIMM,
board) is installed properly.
2. Check whether downloaded applications are correctly configured. (Ta k e
necessary countermeasures specific to the application in which the error
occurs. In some applications, the logs can be taken from the monitor. If
this option is available, analyze the logs.)
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC998-00 D Application Start Error
After power on, no application program is registered to the system within
a predetermined period of time. (no application starts or ends normally.)
Even if they are started, all applications have become unable to be
rendered due to an unknown defect.
Software bug
An option required by the application (RAM, DIMM, board) is not installed
properly
1. Turn the main power switch (SW1) OFF and ON.
2. Check whether an option required by the application (RAM, DIMM,
board) is installed properly.
3. Check whether downloaded applications are correctly configured.
4. Replace the Controller Board (PCB24).

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