2. Rewind the roll. You may feel resistance if the paper is stuck; pull rmly.
3. Cut the paper if needed
4. Rewind the roll.
5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
6. Open the front window.
7. Try to move the printhead carriage out of the way.
ENWW Paper troubleshooting 103