System Error Code
(DAXX-YYZZ)
Service Part (XX.YY) Error Cause (ZZ)
0027-0056 27.00. Printhead "PHA error: VPP expected on"
0027-0057 27.00. Printhead "PHA error: ecc out of range"
0027-0058 27.00. Printhead "PHA error: ecc out of range"
0027-0059 27.00. Printhead "PHA error: missing"
0027-0060 27.00. Printhead "PHA error: wrong part"
0027-0061 27.00. Printhead "Power on with Filled PHA Change"
0027-0062 27.00. Printhead "Power on with Empty PHA Change"
0027-0063 27.00. Printhead "PHA change with Filled PHA"
0027-0064 27.00. Printhead "PHA change with Empty PHA"
0027-0065 27.00. Printhead "Out of cap with Filled PHA Change"
0027-0066 27.00. Printhead "Out of cap with Empty PHA Change"
0027-0067 27.00. Printhead "Fake PHA Change"
0043-0059 43.00. Pick motor 59. MOTOR_SERVO_SHUTDOWN
0045-0059 45.00. Rewinder motor 59. MOTOR_SERVO_SHUTDOWN
0081-0008 81.00. Media advance 08. JAM
0086-0008 86.00. Scan axis jam 08. JAM
0227-0046 27.00. Printhead 46. NOT_CALIBRATED_MISSALIGNED_UNABLE_TO_CALIBRATE
0824-0100 24.01. Ink Blockage Long Repumps Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0824-0200 24.02. Ink Blockage Delays Phase Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0824-0300 24.03. Ink Blockage Bag Cycling Phase Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0824-2000 24.20. SHAID (Ink detection sensor inside
PHA) not covered
Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0942-0188 42.01. Carriage motor 88. Carriage homing problem
How to interpret severe error codes
Error codes use the “two groups” error code format DAXX-YYZZ. The elds are briey described in the table
below:
Field Description
D Device Type: 1-digit number from 0 to 9.
A Action: 1-digit number from 0 to 9.
XX Module: 2-digit number from 00 to 99.
YY Service Part: 2-digit number from 00 to 99.
ZZ Error Cause: 2-digit numbers from 00 to 99.
ENWW System error codes 73