Wireless troubleshooting report error cases
In the rst column of the table below, W indicates Warning and F indicates Failure.
W/F # Description Internal details Troubleshooting
W 0 Ethernet cable
plugged in
The Ethernet cable is plugged in. The printing device
cannot connect to a wireless network while it is
connected via Ethernet. To connect wirelessly, unplug
the cable from the printing device and run these tests
again.
ATTENTION: Your printer is unable to
connect to your wireless router.
SOLUTION 1: To connect wirelessly,
disconnect the Ethernet network
cable from your printer.
W 1 Ethernet cable
plugged in and SSID
found
A wireless network was found that matches what you
have congured (%s). However, the Ethernet cable is
plugged in, which will prevent you from connecting to
it. To connect wirelessly, unplug the cable from the
printer and run these tests again. The %s parameter
will be the SSID name that is displayed on the
advanced wireless networking webpage.
ATTENTION: Your printer is unable to
connect to your wireless router.
SOLUTION 1: To connect wirelessly,
disconnect the Ethernet network
cable from your printer.
W 2 Wireless adaptor
disabled
The wireless network interface in the printing device
(%s) is not enabled. You cannot connect to a wireless
network until this is turned on. If you want to connect
to a wireless network, consult the documentation
that came with the printer on how to enable the
wireless interface. The rst %s parameter will be the
name of the interface, i.e. “Wi0”.>>
ATTENTION: The wireless radio on
your printer is currently turned o.
SOLUTION 1: To connect wirelessly,
disconnect the Ethernet network
cable from your printer. Refer to the
assembly instructions that came with
your printer.
F 4 Radio hardware not
functioning properly
The wireless network interface (%s) is not functioning
properly. The printer cannot connect to a wireless
network. This may be a problem with the printer
hardware. As a rst step, disconnect the power from
the printer, wait a few seconds, then plug the power
back in and re-run these tests. If this error message
persists, the printer will need to be serviced. The %s
parameter will be the name of the interface, i.e.
“Wi0”.
ATTENTION: The wireless radio is not
functioning. Contact HP support. The
Wireless PCA needs to be repaired.
ENWW Wireless troubleshooting report error cases 549