Silent error codes
Silent error codes help with specic troubleshooting. They are accessible only through the error log and don't
appear in the front panel.
System Error Code
(DAXX-YYZZ)
Service Part (XX.YY) Error Cause (ZZ)
0000-0059 00.00. Unknown Service Part 59. MOTOR_SERVO_SHUTDOWN
0021-0059 21.00. Service station assy 59. MOTOR_SERVO_SHUTDOWN
0024-1000 24.10. OOI, Leakage or Missing Ctg Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0024-1100 24.11. OOI Altered Ctg Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0026-0075 26.00. ISS 75. Generic Ink supply failure
0026-0085 26.00. ISS 85. Empty supplies
0026-0092 26.00. ISS 92. Too early empty supplies
0026-0093 26.00. ISS 93. EE failure
0026-0094 26.00. ISS 94. Non OOI cartridge failure
0027-0001 27.00. Printhead "Generic PHA error"
0027-0002 27.00. Printhead "PHA error: not responding at all"
0027-0003 27.00. Printhead "PHA error: CSIO xfer completed incorrectly"
0027-0004 27.00. Printhead "PHA error: Watchdog fault"
0027-0005 27.00. Printhead "PHA error: Auric data reset"
0027-0006 27.00. Printhead "PHA error: Unrecognized pen type"
0027-0007 27.00. Printhead "PHA error: LVDS error"
0027-0008 27.00. Printhead "PHA error: Pen ID invalid"
0027-0009 27.00. Printhead "PHA error: Pen ID b/f"
0027-0010 27.00. Printhead "PHA error: Pen ID write failure"
0027-0011 27.00. Printhead "PHA error: Bad DTSR"
0027-0012 27.00. Printhead "PHA error: Temp out of range"
0027-0013 27.00. Printhead "PHA error: Temp out of range"
0027-0014 27.00. Printhead "PHA error: TSR fault"
0027-0015 27.00. Printhead "PHA error: Pen stuck cold"
0027-0016 27.00. Printhead "PHA error: Pen not heating"
0027-0017 27.00. Printhead "PHA error: VDD short"
0027-0018 27.00. Printhead "PHA error: VDD short"
0027-0019 27.00. Printhead "PHA error: VDD expected on"
0027-0020 27.00. Printhead "PHA error: VPP short"
0027-0021 27.00. Printhead "PHA error: VPP short"
ENWW System error codes 71