Severe error codes
Severe error messages inform you of a device failure. Some of these messages can be cleared by pressing the
power button to turn o the printer, and then pressing it again to turn the printer back on. If a severe error
persists, service is required.
System Error Code
(DAXX-YYZZ)
Service Part (XX.YY) Error Cause (ZZ)
0001-0082 01.00. Main PCA 82. Battery or Real time clock ran down
0004-0001 04.00. Print bundle PCA 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0008-0001 08.00. Candela Control Panel 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0009-0000 09.00. Scanner 00. Scanner Generic failure
0009-0101 09.01. Scanner bundle PCA 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0009-0174 09.01. Scanner bundle PCA 74. NVM_ISSUE
0009-0201 09.02. Scanner motor 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0009-0301 09.03. Scanner bar 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0009-0401 09.04. Scanner slider 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0021-0001 21.00. Service station assy 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0021-0017 21.00. Service station assy 17. MOVEMENT_BLOCKED
0021-0132 21.01. Prime pump 32. CURRENT_TOO_LOW
0021-0161 21.01. Prime pump 61. MOTOR_FAULT
0021-0180 21.01. Prime pump 80. AIR LEAK
0024-0000 24.00. Ink Blockage Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0026-0061 26.00. ISS 61. MOTOR_FAULT
0026-0100 26.01. ISS Opto Trip Sensors Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0026-0200 26.02. ISS Bongo Malfunction Last 4 bits interpreted as 0=working 1=not working, order is KCMY
0041-0017 41.00. Paper motor 17. MOVEMENT_BLOCKED
0042-0117 42.01. Carriage motor 17. MOVEMENT_BLOCKED
0043-0017 43.00. Pick motor 17. MOVEMENT_BLOCKED
0045-0017 45.00. Rewinder motor 17. MOVEMENT_BLOCKED
0051-0101 51.01. Top/Front door sensor 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0051-0201 51.02. PHA door sensor 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0051-0301 51.03. Ink door sensor 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0053-0101 53.01. OOP Sensor 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0053-0201 53.02. Output tray sensor 01. MALFUNCTION_ERROR_STATUS_OR_STATE
0059-0190 59.01. Main PCA NVM or NVM Backup PCA 90. NVM_CONFLICT_MAIN_VS_BACKUP
0059-0191 59.01. Main PCA NVM or NVM Backup PCA 91. NVM_DEFAULT_IN_BOTH_MAIN_AND_BACKUP
0059-0289 59.02. NVM Backup PCA 89. BACKUP_NVM_MISSING
ENWW System error codes 69