Home
HP
All in One Printer
DesignJet T730
HP DesignJet T730
620 pages
Manual
To Next Page
To Next Page
To Previous Page
To Previous Page
Loading...
15.
Slide the Carriage Bel
t.
16.
Remov
e the Carriage Bel
t.
NOTE:
After the suc
ce
ssful instal
lation o
f this part, perform the Pr
eventiv
e Maint
enance Kit R
eset
proc
edure, see
2.6 P
MK1 on page 216
.
352
Chapter 5 Remo
val and instal
lation
ENWW
363
365
Table of Contents
Main Page
Printer fundamentals
13
Overview
13
Using the front panel
14
Start up process - preparing the ink system for the first time
16
Start-up sequence
17
Subsystems
19
Printer
19
Covers
19
Functionality
19
Components
20
Removal and installation
20
Electronics
22
Printhead health systems: Service Station, Primer system, and Left Spittoon
22
Functionality
22
Components
23
Notes and considerations
23
Electronics
24
Printhead assembly
24
Notes and considerations
24
Electronics
25
Service Station system
26
Functionality
26
Notes and considerations
27
Electronics
27
Ink system overview
27
Ink Supply Station (ISS)
28
Ink Tubes (RIDS)
29
Printhead-Ink Tubes connection
30
Paper path and Cutter
32
Functionality
32
Electronics
33
The roll paper input system
34
Functionality
34
Electronics
34
The paper output system
35
Functionality
35
Electronics
35
The Cutter system
35
Accessory tray and right gear module
38
Functionality
38
Right Gear module functionality
39
Right Gear and Multi-Sheet Tray interface
41
Multi-Sheet Tray functionality
41
1. Sheet pick
41
2. Sheet input
44
The Multisheet Media Sensor
44
Electronics
47
Scan Axis system: Carriage and Carriage impelling
47
Carriage CAM and Auto PPS adjustment
51
Carriage impelling system
51
Carriage encoder system
52
Printer electronics, power supply, and cables
53
The Main PCA
54
The Printer Bundle Board
55
The Scanner Bundle Board (HP DesignJet T830 MFP only)
55
Electrical system
56
Locations of the PCAs
59
Stand Description
59
Scanner
60
Overview
60
Integration with the printer
61
Front panel outboard position
62
EE layout
63
Sensor principles
64
CIS scanning technology
64
Calibration Sliders (or Calibration Surfaces)
66
Overview
66
Original Protection (OPT sensor and OPT wheel)
68
Troubleshooting
71
Printer troubleshooting flowchart: SFP
72
Printer troubleshooting flowchart: MFP
73
Printer startup troubleshooting
74
Basic printer troubleshooting
76
System error codes
80
Understanding system error codes
80
Advisory error messages
80
Severe error codes
81
Silent error codes
83
How to interpret severe error codes
85
Specific error codes for startup and opto trip failures
87
How to interpret error codes for startup and opto trip failures
87
System error code troubleshooting
88
Other possible errors
110
How to get the system error log
111
Paper troubleshooting
112
Paper cannot be loaded successfully
112
Multisheet Tray Sensor issues: Printer displays wrong status for Multisheet Tray
114
Media jam removal
114
Printer displays out of paper when paper is available
119
Cutter does not cut, or does not cut well
120
Paper has jammed
121
Communication troubleshooting
123
Manual driver installation
128
Drivers Troubleshooting
132
Ink-supplies troubleshooting
134
Ink cartridges
134
Replace an ink cartridge
134
Ink cartridge status
135
Ink cartridge status messages
135
Solving ink-supply problems
136
Printhead
136
Replace the printhead
136
Clean the printhead
141
Align the printhead
141
Printhead troubleshooting
141
Error messages related with printhead and start-up
142
Safe Stop: printer behavior in the face of a Continuous Ink System
143
Print-quality troubleshooting
145
General print-quality troubleshooting
145
Print-quality defects
150
Horizontal lines across the image (banding)
151
Lines are too thick, too thin or missing
151
Lines appear stepped or jagged
152
Lines print double or in the wrong colors
152
Lines are discontinuous
153
Lines are blurred
153
Line lengths are inaccurate
154
The whole image is blurry or grainy
154
The paper is not flat
155
The print is scuffed or scratched
155
Ink marks on the paper
155
Horizontal smears on the front of coated paper
155
Ink marks on the back of the paper
156
Black ink comes off when you touch the print
156
Edges of objects are stepped or not sharp
156
Edges of objects are darker than expected
157
Vertical lines of different colors
157
White spots on the print
157
Colors are inaccurate
158
Colors are fading
158
The image is incomplete (clipped at the bottom)
158
The image is clipped
158
Some objects are missing from the printed image
159
A PDF file is clipped or objects are missing
160
Print mode summary table
161
Printer Emulation
162
Scan and copy quality troubleshooting
163
Random vertical lines
163
Wrinkles or folds
163
Line discontinuities
164
Light colored area fills are missing in the scan or copy
165
Grain in area fills when scanning plain paper
166
Small color differences between adjacent Scanbars
167
Vertical light lines at the intersection between Scanbars
168
Variable line thickness or missing lines
169
Inaccurately reproduced colors
169
Color fringing
170
Clipping in dark or light areas
171
Flare in the image when scanning glossy originals
172
Vertical red and green bands over white or black background
172
Vibration
173
Defocus, blurring and fading colors
173
Incorrect paper advance, skew during scanning, or horizontal wrinkles
175
Vertical black band 30 cm wide
175
The scanner damages some originals
176
Completely wrong colors
176
Vertical distortion
177
Object replication (ghosting)
177
Clipping or incorrect scale factor when down-scaling in copies and prints
178
Incorrect edge detection, mostly when scanning tracing paper
178
A copied or scanned image is very skewed
179
The scanner diagnostic plot
180
Prepare the printer and the paper to print the diagnostic sheet
180
Visual check for errors while printing the diagnostic sheet
180
Resolution
180
Alignment
181
Loss of shadow or highlight details
182
Printer banding
182
Streaks
183
Grain
183
Scan or copy the diagnostic plot
184
Monitor calibration
184
Save the diagnostic plot for future use
185
Scanner jam removal
186
Scan media does not load
188
Update the firmware
188
Support Menus, Diagnostic Plots & Calibrations
193
Support menus
194
Entering the support menus
194
Support menu
197
Information menu
197
1.1 Model number
197
1.2 Serial number
197
1.3 Region/Language
197
1.4 Counters
197
1.5 Firmware version
197
1.6 Error history
197
1.7 Printer region
198
1.8 Pen and Ink supply region
198
1.9 Pen and Ink supply serial number
198
1.10 Ink supply level
198
Extra Printhead information (not included in the Service Menu)
198
1.11 – 1.14 Other items for manufacturing purposes
198
1.15 Wireless region
198
Reset menus
199
2.1 Country/language reset
199
2.2 Soft reset
199
2.3 Hard reset
199
2.4 Web Server password
199
2.5 OOBE reset
199
2.9 Line feed mfg calibration
199
System configuration
199
3.2 Set boot mode to user mode
199
Print diagnostics menu
199
4.1 Nozzle test
199
4.2 Bypass Pen alignment
199
4.3 Carriage servo
199
4.4 Paper servo
200
4.5 Out-Of-Paper Sensor
202
4.6 Output Tray Sensor
203
4.7 Line Sensor (or ZIM, Spot sensor)
204
4.8 Display frame keys
206
4.9 Display
207
4.10 RTC battery status
208
4.11 Service Station
209
4.12 ISS
210
4.13 Rewinder motor
211
4.14 Additional Manual Sensor Test (not included in the Service Menu)
212
Connectivity Diagnostics
213
5.1 Connectivity report
213
5.2 Wireless diagnostics test
214
5.3 Print wireless metrics
215
Reports
217
6.1 Printer status report
217
6.2 Extended self test
218
6.3 Print Quality Report
219
6.4 PrintMech button tap
220
6.5 Counter report
220
6.6 Error history
220
6.7 PMK
221
6.8 Agent-assisted image
222
Scan Diagnostics
223
7.1 Scanner sensors
223
7.2 Scanner media drive
225
Extended Support menu
228
2. Reset menu
228
2.1 OOB reset
228
2.6 PMK1
228
2.7 PMK2
228
2.8 Mark Tubes as empty
228
2.9 Power-On button behaviour reset.
228
2.10 RTC Battery expired
229
3. System Configuration
229
3.2 Set Wireless Region
229
7. Scanner diagnostics (included only in Extended Support Menu)
231
7.3 Scanner runout calibration
231
7.4 Promote PRNU to Pristine calibration
232
7.5 Scanner save calibrations
233
7.6 Scanner Analog Encoder calibration
233
Diagnostic Plots & Calibrations
234
Print IQ Diagnostic Plot
234
Media Advance Calibration Plot
234
Automatic Printhead Alignment Plot
235
Scan IQ Diagnostic Plot
235
Scan Calibration Plot
236
Calibrations
236
Parts and diagrams
239
Introduction
240
Printer stand
241
Stand HW SV kit
242
Covers HP DesignJet T730 Printer
243
Covers HP DesignJet T830 MFP
244
Roll covers
245
Right-hand assemblies
246
Service Station assembly F9A30-67052.
247
Left-hand assemblies
248
Encoder Disk SV kit, CQ890-67033
249
Carriage assembly
250
Paper path (front)
251
Paper path (rear)
252
Spindle
253
Sensor Kit
254
Cable Kit
255
Ink tubes (RIDS) and Ink Supply Station (ISS)
256
Scanner Lid
257
Scanner Bottom Mech
258
Scanner Bottom-EE
259
Scanner Back
260
Miscellaneous parts
261
Removal and installation
263
Introduction
266
Safety precautions
266
Electrostatic Discharge (ESD) Precautions
266
Required tools
267
Customer Self Repair parts
268
Videos available
269
Recommended checks after replacing parts
269
Top window SFP F9A29-67007
270
Front Cover
273
Right Cover MFP SV Kit F9A30-67011
276
Left Cover MFP SV Kit F9A30-67012
280
Roll Cover
284
Back Cover
287
Front Panel SFP F9A29-67008
290
Central Cover
296
Upper-Roll Paper Guide
301
Left Roll Support
304
Right Roll Support
309
Encoder Strip
312
Printer NVM backup PCA
317
Power Supply
320
Main PCA
323
Paper Motor
329
Encoder PCA and Index
331
Encoder Disk
335
Trailing Cable
338
Service Station
346
Prime Pump
352
Carriage and Belt
356
Carriage Belt
363
Right Gear Train Module
365
Starwheel Assembly
368
Output Shaft
370
Output Tray
377
Multi-Sheet Tray Assembly
379
Multi-Sheet Tray Assembly Extensions
380
Output Platen
382
Carriage Motor
386
Cutter Assembly
390
Cutter Door F9A30-67006
390
Cutter
391
Cutter Bridge
392
Cutter Guide
395
Multi-Sheet Tray Sensor Assembly
397
Out-Of-Paper Sensor
400
Out-Of-Paper Sensor Cable
404
Output Tray Sensor Assembly
407
Output Tray Extender Sensor Cable
410
Carriage Line Sensor
414
Bundle Board
418
Bundle Board FFC cable
420
Pinchwheels
426
Left Spittoon
432
Scanner Top Cover F9A30-67015
435
Scanbars F9A30-67017 (HP DesignJet T830 MFP only)
437
Top Cover Button Latch F9A30-67016 (HP DesignJet T830 MFP only)
442
Bottom Platen F9A30-67042
443
Scan Bundle Board F9A30-67029
445
Scanner Feed Motor F9A30-67024
447
Hinges F9A30-67019 (HP DesignJet T830 MFP only)
449
Scanner Feedshaft (Front) F9A30-67025
452
Scanner Feedshaft (Rear)
458
Bottom Cables F9A30-67034
460
OPT Wheel F9A30-60038
465
Sensor SV Kit F9A30-67031
466
Lid Magnetic Sensor F9A30-60034
466
Bottom of Form (BOF) Optical Sensor F9A30-60030
467
Load optical Sensor F9A30-60035
468
Top of Form (TOF) Optical Sensor F9A30-60035
470
Right Optical Sensor F9A30-60187
472
Left Optical Sensor F9A30-60188
474
Rear Cover (MFP only)
476
Scanbar FFC F9A30-67018
478
Printer Sensor Kit SV
485
Top Cover Sensor SFP
485
Top Cover Sensor Cable
488
Front Window Sensor (HP DesignJet T830 MFP only)
490
Ink Door Sensor
492
PHA Door Sensor
494
Calibration Surface F9A30-67027
496
Calibration Slider
499
Calibration Surface Gear Train F9A30-67028
501
Lower Pinch Assembly with Mirror F9A30-67033 (HP DesignJet T830 MFP only)
504
RIDS (Ink Tubes)
506
ISS
511
Front Window MFP SV Kit F9A30-67013
514
Refeed Preventer
516
Scanner Module
517
Top Lid Mirror and Magnet (HP DesignJet T830 MFP only)
523
Input platen SV F9A30-67039 (HP DesignJet T830 MFP only)
525
Diverter SV F9A30-67040
528
Diverter bottom part F9A30-67062
532
Latch (Right) F9A30-67030
534
Latch (Left) F9A30-67030
536
Front Panel and Left Trim F9A30-67043
538
Preventive maintenance
541
Preventive maintenance
542
Clean the printer
542
General cleaning
542
Clean the Carriage Line Sensor
542
Clean the Encoder Strip
543
Lubricate the Carriage Assembly
545
Moisture on the printer
547
Clean the Scanner/ADF
548
Clean the scanner’s glass plate and white calibration sliders
548
Level of printer usage
548
Preventive maintenance kits
549
Preventive Maintenance Kit #1 (Carriage)
551
Preventive Maintenance Kit #2 (Service Station)
551
Safety precautions
553
General safety guidelines
554
Electrical / Fire hazard
554
Mechanical hazard
554
Warning labels
554
Appendices
555
Important links
556
Support Menu and Extended Support Menu Tree
557
How to check whether your computer is connected to your network
558
Wireless troubleshooting report error cases
561
Media Advance Calibration report (Tap 11)
569
Rugged Case Accessory
573
Overview
573
Operating conditions
573
Support impact
574
Operations permitted
574
Operations not permitted
575
Service actions implying removal of covers:
575
PHA replacement:
575
Extra accessory pictures
575
CSR fliers
579
Accessory Tray flier
580
Front Cover flier
581
Multi-Sheet Tray Extension flier
582
Out-Of-Paper Sensor flier
584
Output Tray flier
587
Output Tray Sensor flier
589
Printhead Replacement Kit flier
591
Scanbar replacement flier
592
Calibration Surface flier
594
Ink Door flier
596
Refeed Preventer flier
597
Pressure Rollers flier
598
Cutter flier
600
Stand Left Leg flier
602
Stand Right Leg flier
604
Stand Basket flier
606
Printhead Door flier
607
FAQ: Tips & Tricks
608
1. Image Quality
608
Banding when printing area fills on Plain paper in normal mode
608
2. Scan and Copy
608
Differences between Scan&Print and Copy
608
TIFF scanning has some limitations
608
Webscan disabled in EWS
609
Orange line when copying
609
How to scan in Windows Server 2012
609
Rotate option not available in Copy flow
610
Printer freezes at Eject screen when scanning from HP All in One app and EWS
610
Dark background blueprints not inverted in Best print mode
610
Max copy length is 2.7 meters
610
Long plot in VR2.1
610
Scan to Network Folder setup
611
3. Hardware
611
Chinese language not available in EMEA and AMS regions
611
Rubber stand transferred to cover
611
Multi-sheet tray sensor bracket - Cable Cover loose
612
Noise issues while printing
612
4. Firmware
614
Localization issues
614
Long plot in VR2.1
615
Touch Panel screen freezes at Load A4 screen (also at other screens) - Workaround
615
File format supported printing from USB
616
5. Software and Drivers
616
Vectorworks11: Collate function
616
Bluebeam markups
617
Windows XP and Vista: Driver installer does not work
617
Driver V4 fixes
617
Driver v3: Supported OS
617
Printing complex PDFs from Adobe applications does not work
617
Jobs rotated unexpectedly
618
Windows Photo Viewer printing issues
618
Recommended maximum printing length
618
Multiple copy selection does not work in AutoCAD 2013
618
Issues printing from Windows Class Driver
618
6. Network
619
WiFi Direct - Win8: “Limited connectivity”
619
IP static in some units
619
Permanently disabling Wireless connectivity on T730s/T830s
619
Other manuals for HP DesignJet T730
User Guide
218 pages
Assembly Guide
24 pages
Introductory Information
44 pages
Related product manuals
HP Designjet T2500
263 pages
HP DesignJet T3500
46 pages
HP Designjet T1120 HD
4 pages
HP Designjet T1120 SD
48 pages
HP DESIGNJET T1200 HD
20 pages
HP DESIGNJET T2500 eMFP
56 pages
HP Designjet T1120 Series
207 pages
HP DesignJet T2500 Series
28 pages
HP DesignJet T3500 Production
53 pages
Designjet T3500 Production eMFP
261 pages
DesignJet T2500 Multifunction Series
266 pages
Designjet T2500 eMultifunction series
32 pages
To Next Page
