"RemoteConnect Support" Settings
SM 2-55 D0CA/D0C9/D0C8/D0CB
3. Select "Application Settings".
4. Select "Settings" in "RemoteSupportService" and check "Service availability".
• The application is enabled by default on machines produced from September
2018.
• The setting is located in RemoteSupport Service. However, the name of the
settings menu is "RemoteConnect Support".
"RemoteConnectSupport" can be found in the application list, but this does not
have any settings. Be sure to open the settings of "RemoteSupportService".
5. Confirm if a connection can be established.
To confirm if RemoteConnect Support is working properly, open the application from the