Ricoh IM C300 - Page 1505

Error Codes
D0CK 30 SM
Code Meaning Suggested Cause/Action
of space remaining on the target HDD.
14-
06
User Not Found on SMTP Server
(551)
• The designated user does not exist.
• The designated user does not exist on the
SMTP server.
• The designated address is not for use with
direct SMTP sending.
14-
07
Data Send to SMTP Server Failed
(4XX)
• Failed to access the SMTP server because the
transmission failed.
• PC not operating correctly.
• SMTP server operating incorrectly
• Network not operating correctly.
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
14-
08
Data Send to SMTP Server Failed
(5XX)
• Failed to access the SMTP server because the
transmission failed.
• SMTP server operating incorrectly
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Software application error.
14-
09
Authorization Failed for Sending to
SMTP Server
• POP-Before-SMTP or SMTP authorization
failed.
• Incorrect setting for file transfer
14-
10
Addresses Exceeded
• Number of broadcast addresses exceeded the
limit for the SMTP server.
14-11 Buffer Full
• The send buffer is full so the transmission could
not be completed. Buffer is full due to using
Scan-to-Email while the buffer is being used to
send mail at the same time.
14-
12
Data Size Too Large
• Transmission was cancelled because the
detected size of the file was too large.
14-
13
Send Cancelled
• Processing is interrupted because the user
pressed Stop.
14-
14
Security Locked File Error
• Update the software because of the defective
software.
14-
15
Mail Data Error
• The transmitting e-mail is interrupted via DCS
due to the incorrect data.
• Update the software because of the defective
software.