Error Codes
SM 29 D0CK
Code Meaning Suggested Cause/Action
that the SMTP server has the correct settings
and operates correctly.
• Contact the system administrator for direct
SMTP sending and check the sending
destination.
14-
03
Access to SMTP Server Denied (450)
• Failed to access the SMTP server because the
access is denied.
• SMTP server operating incorrectly. Contact the
system administrator to determine if there is a
problem with the SMTP server and to check
that the SMTP server settings are correct.
• Folder send destination is incorrect. Contact the
system administrator to determine that the
SMTP server settings and path to the server
are correct.
• Device settings incorrect. Confirm that the user
name and password settings are correct.
• Direct SMTP destination incorrect. Contact the
system administrator to determine if there is a
problem at the destination at that the settings at
the destination are correct.
14-
04
Access to SMTP Server Denied (550)
• SMTP server operating incorrectly
• Direct SMTP sending not operating correctly
14-
05
SMTP Server HDD Full (452)
• Failed to access the SMTP server because the
HDD on the server is full.
• Insufficient free space on the HDD of the SMTP
server. Contact the system administrator and
check the amount of space remaining on the
SMTP server HDD.
• Insufficient free space on the HDD where the
destination folder is located. Contact the system
administrator and check the amount of space
remaining on the HDD where the target folder is
located.
• Insufficient free space on the HDD at the target
destination for SMTP direct sending. Contact
the system administrator and check the amount
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