Fax Connection Unit Error Codes
D0CK 38 SM
3.2 FAX CONNECTION UNIT ERROR CODES
3.2.1 ERROR CODE - 01
Error
Code
Suggested Cause Action
01(1) IPv4/IPv6 not enabled Enable IPv4 and IPv6
01(3) “Cancel” is pressed by user. -
01(4) A false connection ID is being used. Check that the network is
established.
01(5) Network disconnected because of no response within
a specified time.
01(14)
• The machine either of destination or of local is
entering SP or Initial setting.
• An established connection exists.
• Exit SP or initial setting.
• Wait until the connection
has finished.
3.2.2 ERROR CODE - 02
Error
Code
Suggested Cause Action
02(5)
• Wrong IP address/hostname is used
• The machine at destination power
off
• LAN cable is disconnected
• Network is rebooting.
• Enter the correct IP address/Host
name
• Turn on the main power.
• Connect the LAN cable
• Wait until the rebooting has finished.
3.2.3 ERROR CODE - 03
Error
Code
Suggested Cause Action
03
• No user authentication applies for fax
application (i.e.
Basic/Windows/LDAP/Custom Auth.)
• Settings other than user authentication are
applied to the fax application.
Configure the user authentication
setting for client-side and Remote
Machine as the following table.
Client-side
Machine
Remote Machine
OFF OFF
ON OFF
ON ON
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