Error Codes
SM 37 D0CK
Code Meaning Suggested Cause/Action
22-
07
File to send missing during IP-Fax /
Internet Fax / Scan to Email / Scan to
Folder transmission.
22-
08
File missing when printing the
configuration page.
22-
09
File missing when receiving fax.
22-
10
File missing is when storing a
received fax file.
22-
20
Job Log registration failed
• Replace the Controler board
23-
00
Data read timeout during construction
• Restart the machine.
• Replace the FCU (PCB2).
25-
00
The machine software resets itself
after a fatal transmission error
occurred
• Update the ROM
• Replace the FCU (PCB2).
F0-xx V.34 modem error
• Replace the FCU (PCB2).
F6-xx SG3 modem error
• Update the SG3 modem ROM.
• Replace the SG3 board.
• Check for line noise or other line problems.
• Try communicating another V.8/V.34 fax.